| Re: BlueScreen Kue2
The blue screen information may be a better source for the information. The
other information you posted from the event viewer didn't help much, it was
just informational.
Try to recreate the blue screen and post back here with the error info.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Kue2" <h.j.kennedy@sympatico.ca> wrote in message
news:eNHTJrdkHHA.5048@TK2MSFTNGP04.phx.gbl...[color=blue]
> Ronnie:
> As far as I know this only happens when my wife tries to log off. It does
> not happen if I log off. It appears to happen only when she is logging
> off. I set the computer to not to re-boot on error. I may be able to get
> more info from the blue screen the next time it happens. It does not
> happen every time she logs off. Very strange. This error did not appear in
> any of the betas I ran,just in the RTM. I have not changed any hardware
> since running the betas.
> Any ideas ???
>
>
> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...[color=green]
>> Kue2
>>
>> You posted the information that is sent to Microsoft using the error
>> reporting service. This is useless here.
>>
>> You need to open the event viewer and locate the error message there.
>>
>> Click Start and type event viewer.exe and in the results, click the
>> Event Viewer.exe.
>>
>> In the left pane, expand the Windows Logs and click Applications. Look
>> for any error level messages that correspond to the time when the blue
>> screen error occured, in the right pane. When found, double click the
>> error message. In the dialog box, click the Copy Button on the lower
>> left. Paste the results back here in a reply.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...[color=darkred]
>>> Product
>>> Windows
>>>
>>> Problem
>>> Shut down unexpectedly
>>>
>>> Date
>>> 08/05/2007 10:55 AM
>>>
>>> Status
>>> Report Sent
>>>
>>> Problem signature
>>> Problem Event Name: BlueScreen
>>> OS Version: 6.0.6000.2.0.0.256.1
>>> Locale ID: 4105
>>>
>>> Files that help describe the problem (some files may no longer be
>>> available)
>>> Mini050807-01.dmp
>>> sysdata.xml
>>> Version.txt
>>>
>>> Extra information about the problem
>>> BCCode: 50
>>> BCP1: FFFFFFFFFFFFFFE0
>>> BCP2: 0000000000000000
>>> BCP3: FFFFF80001C59CCA
>>> BCP4: 0000000000000000
>>> OS Version: 6_0_6000
>>> Service Pack: 0_0
>>> Product: 256_1
>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>>>
>>> Anyone got a clue to what is causing this blue screen from the above
>>> data????[/color]
>>[/color]
>[/color] |