Since it is a new computer, I would be contacting Dell for assistance. Just
for info, there does seem to be an explorer problem that Microsoft hasn't
fixed yet. I get it every 1-2 weeks and have since day 1. Many others
report the same problem. Info sent in and no solutions to date.


"Kymebo222" <Kymebo222@discussions.microsoft.com> wrote in message
news:1A189B5C-35F4-4B83-B6AB-DA449B845489@microsoft.com...[color=blue]
> It is a brand spanking new HP Pavillion dv9000....
>
> "Malke" wrote:
>[color=green]
>> Kymebo222 wrote:[color=darkred]
>> > I keep getting a pop up saying something like "windows explorer has
>> > stopped
>> > working" and then says "windows explorer is restarting" but nothing
>> > ever
>> > happens it just keeps popping up! can anyone help??[/color]
>>
>> Unfortunately, this isn't enough information for us to help you. Please
>> answer The First Question Of Troubleshooting: what changed between the
>> time things worked and the time they didn't? If this is on a new
>> computer and the problem occurred out of the box, please tell us the
>> make/model of the computer.
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> [url]www.elephantboycomputers.com[/url]
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>[/color][/color]