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Old 04-04-2007, 02:30 AM
Lewis Barclay
Newsgroup Contributor
 
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Windows update keeps installing KB911562 after installing onecare

system:
windows XP SP2 genuine
WIndows live onecare (recent install)

Hi,

Windows update is continually asking me to install : KB911562.
After instasllation it says that is is successfully installed but
every time I do a windows update it asks for it to install again.
There is nothing in the Event viewer which shoul suggest it di not
install correctly.

I have tried the following:

Downloading and installing in safe mode
disabling onecare virus protection and installing

Neither fixed the problem.

PLEASE HELP - it's really bugging me!

I recently removed NAV and added windows live onecare to my PC, this
is the only thing I can think might have caused the problem.

Thanks, in advance,


Lewis

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Old 04-04-2007, 02:30 AM