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Old 03-29-2007, 06:45 AM
Bob I
Newsgroup Contributor
 
Posts: n/a
Re: Getting Unknown File Type Error when trying to open attachment

Glad to hear you are back in order. You are welcome, and have a great day!

SouthLake wrote:

> That worked!!! Thank you so much! I didn't even know that existed!!
>
> "Bob I" wrote:
>
>
>>In that case,try Help, Detect and Repair in Word or Excel.
>>
>>SouthLake wrote:
>>
>>
>>>Hi Bob,
>>>
>>>I only have Ad-Aware, CCleaner, and Win Patrol on this computer. Same as I
>>>have on my desktop, and I can open my e-mail attachments on that one ok.
>>>It's like when I try to open an Office attachment, my computer isn't
>>>recognizing that I have Word and Excel on the computer, and is giving me the
>>>Unknown File Type error.
>>>
>>>"Bob I" wrote:
>>>
>>>
>>>
>>>>Anti-virus scanner perhaps interfering? They might have reset it to scan
>>>>attachments during an update.
>>>>
>>>>SouthLake wrote:
>>>>
>>>>
>>>>>Hello, I am only having this problem on my laptop. When I try to download or
>>>>>open any kind of Office attachment, like Word or Excel, I'm getting an error
>>>>>message stating "Do you want to save this file, or find a program online to
>>>>>open it?" And then underneath that it says "Unknown File Type".
>>>>>
>>>>>I have Word, Excel and the entire office suite on my laptop. I can open up
>>>>>Word and Excel on my own (not as an attachment) and there is no problem.
>>>>>This just started all of a sudden and I can't open any attachments at all!
>>>>>Please help!
>>>>
>>>>

>>


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Old 03-29-2007, 06:45 AM