Hi Bob,

I only have Ad-Aware, CCleaner, and Win Patrol on this computer. Same as I
have on my desktop, and I can open my e-mail attachments on that one ok.
It's like when I try to open an Office attachment, my computer isn't
recognizing that I have Word and Excel on the computer, and is giving me the
Unknown File Type error.

"Bob I" wrote:

> Anti-virus scanner perhaps interfering? They might have reset it to scan
> attachments during an update.
>
> SouthLake wrote:
> > Hello, I am only having this problem on my laptop. When I try to download or
> > open any kind of Office attachment, like Word or Excel, I'm getting an error
> > message stating "Do you want to save this file, or find a program online to
> > open it?" And then underneath that it says "Unknown File Type".
> >
> > I have Word, Excel and the entire office suite on my laptop. I can open up
> > Word and Excel on my own (not as an attachment) and there is no problem.
> > This just started all of a sudden and I can't open any attachments at all!
> > Please help!
>
>