Hey swbuss, I have the Alltel version of the same phone. The issue for me was solved once I went into the Device Manager and updated the driver in that installation without letting Windows do it automatically.

Once I managed to update the driver manually, the CDMA phone dialer was able to see the USB Modem and I had no problems afterwards. Try that step, of course you need to have the modem connected in order to make it update properly. If this doesn't help, perhaps we can arrange some other means of communication to see if we can get you to solve this problem.

Big Al