Hi Spock,

MS Office 2000 had five retail editions. MS Office 2000 Small Business Edition was available as a retail product and as an OEM
[preinstalled with PC] product (same product, different licensing). Only with MS Office XP Small Business Edition (2002) did MS
experiment with making it an OEM only product, they went back to making it retail with Office 2003.

If you start Word and use Help=>About if the product ID does not show 'OEM' in the ID then it's a retail product and can be
transferred to another computer. While there, what is the build version of Office 2000 that you are using.

The age of Office 2000 is what puts it into paid support.

If you have the Office 2000 CDs then from Add/Remove Programs in the Windows control panel use Microsoft Office 2000 listing there
and run a repair/reinstall. If it doesn't complete successfully then the installation may be damaged and that would cause a problem
with the updates.

If it does complete the repair/reinstall successfully, what update are you trying to apply after downloading (the automatic updater
from MS does not support versions older than Office XP) and what is the exact error message you are getting?

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<<"Spock1968" <Spock1968@discussions.microsoft.com> wrote in message news:C022ABAF-2B55-4852-8EA9-C05A1AE6F1E9@microsoft.com...
Thanks for the response.
OK, so I guess that makes sense as far as MS's support.
But what about my computer stating that Office 2k Sb not being loaded even though I am using it all the time with no operating
issues? Any idea>>>

--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*