| Re: OneNote Mobile not syncing, giving "Attention Required" error Jen Albon wrote:
> With OneNote 2007 on my PC, I installed OneNote mobile on my treo 750 (which
> using Windows Mobile 5.0). This installation works perfectly and I can use
> the OneNote mobile version on my phone without any problems.
>
> However, when I try and sync the notes, Microsoft ActiveSync gives me an
> "Attention Required" error, but it does not explain the error. When right
> click I can click "resolve items" but it just tries to re-sync and always
> comes with the same error. It first asks gives me a dialog box asking
> whether I would like to "Combine the items on my device with the items on
> this computer", "Replace the items on my device with the items on this
> computer", or "do not synchronize this information type at this time". But
> whichever option I choose, I get the same result.
>
> I have upgraded to Microsoft ActiveSync 4.5. I have also tried resintalling
> the mobile OneNote version and resetting both my phone and PC with no avail.
> Everything else (email, calendar, contacts, tasks, notes, and favorites) sync
> with no problems through ActiveSync. Other posts on this forum mentioned
> that upon installing OneNote Mobile, a new "One Note Mobile" notebook was
> automatically created to be used to sync - however that did not happen for
> me. I tried to make a new notebook with that name but it still didn't work.
>
> Any help or suggestions would be greatly appreciated!
At this point I would suggest blowing away the partnership within AS and
letting it create it anew when you attach the device. This should redo
the syncing settings. |