Well, I got it sorted in the end. Turned out , that right at the end of the
installation process there were 3 applications running and 1 not responding.
All I did was end task on the still running but not visible registration
window, and hey presto, all came back to normal. Now i'm a happy (if not so
knowledgeable) computer user again :-) Thanks for the responses.

"Tom" wrote:

> Try This if running XP SP2:
>
> Go into Control Panel/Regional & Language
> Options/Languages/Details/Advanced. Under System Configuration, place a
> check mark to Turn OFF Advanced text services.
>
> Worked for me.
>
>
>
> On Thu, 15 Feb 2007 18:55:07 -0800, Glenn <Glenn@discussions.microsoft.com>
> wrote:
>
> >Hello all,
> >Need some help. I've been using the Winfax basic edition v10.0 with some
> >success for a while now, though now it won't accept a change of phone number
> >(the whole program closes as soon as you try!) So have now bought the Pro
> >version......but can't install the thing! Have uninstaled the old, checked
> >the Symantec site, to no avail. Everthing seems to go well right through to
> >the configuration but then it just hangs up with a window with Winfax Pro in
> >the top corner. I have to re-start to get out of it and sure enough there is
> >no listing in the programs. If I try to install again it says there is a
> >version already installed, and yes, it's there in the Add/Remove programs
> >ready to be uninstalled again.
> >Help please.
> --
> Tom
>
>