Try This if running XP SP2:

Go into Control Panel/Regional & Language
Options/Languages/Details/Advanced. Under System Configuration, place a
check mark to Turn OFF Advanced text services.

Worked for me.



On Thu, 15 Feb 2007 18:55:07 -0800, Glenn <Glenn@discussions.microsoft.com>
wrote:

>Hello all,
>Need some help. I've been using the Winfax basic edition v10.0 with some
>success for a while now, though now it won't accept a change of phone number
>(the whole program closes as soon as you try!) So have now bought the Pro
>version......but can't install the thing! Have uninstaled the old, checked
>the Symantec site, to no avail. Everthing seems to go well right through to
>the configuration but then it just hangs up with a window with Winfax Pro in
>the top corner. I have to re-start to get out of it and sure enough there is
>no listing in the programs. If I try to install again it says there is a
>version already installed, and yes, it's there in the Add/Remove programs
>ready to be uninstalled again.
>Help please.
--
Tom