I know this is an old thread but I have had the worst experience with Acer. I bought a notebook (couldn't afford a tablet PC quite yet) and it dies within 4 days. After getting it back it died again in 2 weeks. It has since been lost in shipping.

You can read about the entire experience and even leave your own on the website I created to draw sells away from Acer.

As the OP said their customer service (I am in the US) is horrible. The link to the site is in my signature, feel free to read my story and tell me yours. I wrote to the president who is located in the European office.

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