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Old 04-18-2005, 08:16 AM
Ken Schaefer
Tablet PC Guest
 
Posts: n/a
Re: Compaq TC1000- Reboot on Screen rotation while keyboard mounte

If there is no blue screen, then this is something that Windows isn't aware
of or can't capture (for example, the power is suddenly cut).

If there is nothing logged in the Windows Event Log (Bugcheck codes are
logged there as well), then I think you definately have a hardware fault,
and need to contact HP about it.

Cheers
Ken

--
Blog: www.adopenstatic.com/cs/blogs/ken/
Web: www.adopenstatic.com


"Rob H" <RobH@discussions.microsoft.com> wrote in message
news:FB0A96CF-1015-4783-86BA-FA0A88C46858@microsoft.com...
: Thanks for the reply Ken-
:
: I unchecked the box yesterday... did not affect
: or prevent the restart.
:
: Rob
:
: "Ken Schaefer" wrote:
:
: > Hi,
: >
: > Can you right-click on "My Computer" and choose "Properties". On the
: > Advanced tab click the button under "Startup and Recovery settings".
Uncheck
: > the box "automatically restart" under the "system failure" heading.
: >
: > Now repeat the operation you were performing before that caused a
restart.
: > You may get a BSOD (Blue Screen of Death). Please post the information
you
: > see on the screen when that happens.
: >
: > Thanks
: >
: > Cheers
: > Ken
: >
: > --
: > Blog: www.adopenstatic.com/cs/blogs/ken/
: > Web: www.adopenstatic.com
: >
: >
: > "Rob H" <RobH@discussions.microsoft.com> wrote in message
: > news:48F7FDA2-B800-4983-AC7B-75245C7F1590@microsoft.com...
: > : No, no, no. The reboot/restart happens when the tablet it spun around
on
: > the
: > : keyboard swivel base....
: > :
: > : The keyboard functions fine...
: > :
: > : It is the event when the tablet is spun back around to the "laptop"
: > position..
: > :
: > : HP is sending the keyboard as last resort.
: > :
: > : "Chris H." wrote:
: > :
: > : > I was responding to your question about the rotation problem, not
the
: > : > keyboard, which you indicated was being solved with a new one being
: > shipped.
: > : > --
: > : >
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > In memory of a true friend, Windows MVP Alex Nichol
: > : >
: > : > Chris H.
: > : > Microsoft Windows MVP/Tablet PC
: > : > Tablet Creations - http://nicecreations.us/
: > : > Associate Expert
: > : > Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : >
: > : >
: > : > "Rob H" <RobH@discussions.microsoft.com> wrote in message
: > : > news:CD0707BE-88DF-418B-8611-2A9DDDBC0A89@microsoft.com...
: > : > > Anyone could have given this answer.... if you knew TC1000 you'd
know
: > that
: > : > > the keyboard is not part of a case or can be opened easily.
: > : > >
: > : > >
: > : > > "Chris H." wrote:
: > : > >
: > : > >> Usually, Rob, if there's something like that going on there is a
: > hardware
: > : > >> issue which we can't resolve. There might be a loose connection,
and
: > : > >> attempting to open the case might invalidate your warranty. I
would
: > tell
: > : > >> them the behavior is unacceptable, and send the unit back for
their
: > : > >> repair
: > : > >> techs to examine and fix.
: > : > >> --
: > : > >>
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > : > >> In memory of a true friend, Windows MVP Alex Nichol
: > : > >>
: > : > >> Chris H.
: > : > >> Microsoft Windows MVP/Tablet PC
: > : > >> Tablet Creations - http://nicecreations.us/
: > : > >> Associate Expert
: > : > >> Expert Zone - www.microsoft.com/windowsxp/expertzone
: > : > >>
: > : > >>
: > : > >> "Rob H" <RobH@discussions.microsoft.com> wrote in message
: > : > >> news:936EF598-95CC-427A-85AD-B330232BD292@microsoft.com...
: > : > >> > HP claims that they never heard of this. Support at HP had me
: > install
: > : > >> > battery
: > : > >> > mgt patches and a BIOS update that did not work.
: > : > >> >
: > : > >> > Does anyone familiar with Windows XP Tablet edition know of any
: > : > >> > settings
: > : > >> > or
: > : > >> > modifications that can be set for what happens when the Tablet
is
: > : > >> > rotated
: > : > >> > on
: > : > >> > the keyboard swivel?
: > : > >> >
: > : > >> > Chris H- any guess?
: > : > >> >
: > : > >> > "Rob H" wrote:
: > : > >> >
: > : > >> >> Hello-
: > : > >> >>
: > : > >> >> My tablet is the Compaq TC1000.
: > : > >> >>
: > : > >> >> There are two problems that I am encountering:
: > : > >> >>
: > : > >> >> 1. When the tablet/screen is rotated on the keyboard 180
degrees,
: > then
: > : > >> >> rotated back to normal position, the PC will restart instead
of
: > : > >> >> remaining
: > : > >> >> on.
: > : > >> >> I have reloaded the Mode Service a couple of times. I have
removed
: > : > >> >> recent
: > : > >> >> programs in hopes of fixing this.
: > : > >> >>
: > : > >> >> What can I do to fix this?
: > : > >> >>
: > : > >> >> 2. The lower left and center back of the tablet becomes very
hot
: > when
: > : > >> >> running either on battery or when plugged in.
: > : > >> >>
: > : > >> >>
: > : > >> >> I have contacted HP support and they are sending a new
keyboard to
: > me.
: > : > >> >> However, I am still thinking that a software control is
causing
: > : > >> >> problem
: > : > >> >> 1.
: > : > >> >>
: > : > >> >> Please advise.
: > : > >> >>
: > : > >> >>
: > : > >> >> Thanks!
: > : > >> >>
: > : > >> >> Rob Huston
: > : > >> >>
: > : > >>
: > : > >>
: > : > >>
: > : >
: > : >
: > : >
: >
: >
: >


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Old 04-18-2005, 08:16 AM
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