On Sat, 2 Apr 2005 16:05:01 -0800, tattingbird wrote:

> Sorry if this is a long post, I want to give as much detail as possible of
> the problem I am having.
>
> I have an Acer TravelMate C303XMi Tablet PC running Windows XP Pro. It came
> with a Pioneer DVD-RW drive installed. When I bought it last November,
> everything worked fine. I was even able to burn a DVD data disk to backup my
> files. But, ever since I used the recovery disks to get my system back to the
> original setup, I can no longer write to DVDs.
>
> My drive will play movie DVDs, read CDs, read previously burned DVD-RWs, and
> burn to CDs. What I can no longer do is write to a DVD disk of any type.
>
> From the following information, it seems to me like my recovery disks have
> the wrong drivers on them (Acer says these are the only drivers they have -
> no upgrades). Windows only sees blank DVDs as CDs. Please take a look at this
> info and let me know what you think. Any help would be greatly appreciated.
> I'm pretty frustrated at the moment.
>
>
> The following is a summary of what Windows shows when I put a DVD in the
> drive:
>
> When a blank DVD-RW disk is in the drive, this information appears when
> viewing "My Computer": The icon has "DVD-R" under it but the drive is
> listed as "CD Drive (E:)"
>
> When right-clicking on the DVD drive and clicking on "Properties", this is
> what is seen under the "General" tab: Type: CD Drive, File System: RAW,
> Used space: 0 bytes, Free space: 4.38 GB
>
>
> When checking the DVD drive properties in the Device Manager, this is the
> information seen:
>
> Under "General" tab
> Pioneer DVD-RW DVR-K14RA Properties
> Device type: DVD/CD-ROM drives
> Manufacturer: (Standard CD-ROM drives)
> Location: Location 0 (0)
> Device Status: This device is working properly.
>
> Under "Driver" tab
> Driver Provider: Microsoft
> Driver Date: 7/1/2001
> Driver Version: 5.1.2535.0
> Digital Signer: Microsoft Windows Publisher

When you restored the system, were there any additional disks for
supplemental applications? Did you install the disk burning program?

I ask because if you skipped installing those and are using XP's CD burning
feature, it will not burn DVDs. You need to install third party software,
such as Roxio or Ahead (Nero), to burn DVDs. .

--
Sharon F
MS-MVP ~ Windows Shell/User