Good deal on receiving another unit. I would suggest you install the pen
drivers, but do it in Safe Mode by booting with F8 (without Networking) so
nothing interferes with the install.
--
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"StephenB" <nospam@newsguy.com> wrote in message
news:l99941ld4558rucn38gs7jae9pd0mhsjj3@4ax.com...
> Well, after trying any number of things to see if I could discern a
> pattern to
> the problem if 100% CPU every once in a while I gave in. I swapped the
> unit at
> CompUSA. My problem was random, but when it hit, the problem could only be
> resolved by rebooting and then it still could come back. Usually, though,
> a
> reboot of the system resolved it for that session - be that an hour or a
> day. It
> mattered not if it was on AC or battery. Wireless LAN adapter on or off
> made no
> difference. I updated the Pen/Digitizer driver by uninstalling it and
> reinstalling it, with no change, as the Event Viewer showed 2 entries at
> every
> boot for the pen. The Event Viewer also showed some entries for Machine
> Check
> that led me to believe it was a driver problem. When the Averatec worked,
> it
> worked wonderfully. The battery life is terrible, but the price of this
> unit is
> very good.
> Anyway, Averatec support suggested using the restore CD set - 3 CD Ghost
> image
> set - to see if maybe a driver hadn't registered itself properly the first
> time
> around. I held off on that until yesterday. It didn't resolve the problem.
> So, I
> went over to CompUSA and returned the unit and asked for another one. They
> gave
> me no problems on the swap, but wanted to run diagnostics on the new one
> before
> I took it, to make sure that there would be no problems with the new one.
> I came
> back 2 hours later and picked up the unit.
> Fortunately, I opened the box at the store, because they had given me the
> AC
> Adapter and other stuff from my box along with the new Tablet and case.
> They had
> not given me the Restore CD set or the printed One Note license. I got
> that
> straightened out - they had not seen the CD sleeve in the box that I
> brought in.
> Since I had not brought the little Windows booklet or the fliers that came
> with
> the PC, they kept those from the new one. They did give me my Restore CD
> set
> and the One Note paper. Well, I'm actually glad that they did this because
> the
> unit I took home was an older unit, probably a customer return! I was
> amazed to
> boot the unit up to see Windows SP1 and Tablet PC 2002 greet me. I had
> already
> noted that the little plastic labels below the keyboard were not fully
> adhered
> to the casing.
> The good news is that I was able to simply restore the Ghost image to the
> "new"
> unit and I had the latest software. More good news is that there has been
> no
> problem with a spiking CPU despite multiple reboots and fairly constant
> use all
> day today. It is also interesting to note that the Pen errors at every
> boot and
> the Machine Check entries are in the Event Viewer logs on this unit, too.
> I
> suspect that there is indeed a driver that needs to be updated, but the
> machine
> works perfectly, so I'll live with it. If not, I'm under warranty, so I
> can
> return it again. :-)
> -steve
>
> --
> Stephen Boots
> MVP MSN.COM
> sboots@mvps.org