media;2680160 Wrote:
> I'm having this trouble on a brand new Dell. 2 hours with tech support
> did not result in a solution.
> Any graphics on the internet and the desktop icons are jagged and not
> smooth. I am running the standard 1900 resolution and have changed it
> but it is still jagged. Even icons down by the systray are jagged. I
> tried adjusting the DPI and font smoothing as well. This is an
> expensive laptop, and this should not be happening...3D is fine, it's
> the jpg's and bmp's on the net and the desktop that are jagged,
> looking
> like an 8 bit video card. Any help would be appreciated.

That sounds like you have used the Dell QuickSet Utilities to resize
portions of the Windows display to make it larger. Usually this is
done so people can see/read the icons and text when using high
resolution displays such as yours. The key thing that makes me think
this is the problem is the fact that it is icons and some graphics, but
not everything, that has the problem.

Try going into the QuickSet software and turning off the resizing it
offers and see if that makes a difference. This is done by left
clicking on the QuickSet icon in the systray, selecting Icons &
Toolbars, then selecting the size you want to use. You might need to
reset the Windows Theme settings to get everything back to how it was
"out of the box".


Larry
Dell Customer Advocate


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