It appears that you have had various experiences with malicious software
(trojans), an in the process both the trojan has modified your system, and
you have made various modifications.

Since you've spent so much time on this issue already, I would recommend
that you backup your data, and restore your machine to a "known good
configuration", either a configuration from before you contracted the
trojan, or a restoration from installation media. That's the only way you're
going to know that you've backed out whatever changes/corruption etc is
causing the problem.

Alterantively, you can gamble on spending some more time on this, but
there's no gaurantee (short of calling Microsoft and spending a few bucks)
that we can get this fixed. We simply don't know all the deviances from a
good configuration that you machine has.

Cheers
Ken

"billj" <billj@discussions.microsoft.com> wrote in message
news:21A3E8E6-59D5-48C8-9F36-950CBA5ACBA8@microsoft.com...
: Have been in contact with Motion. Have spent many hours scanning Microsoft
: support and knowledge DB, the www with your name (Chris) coming to the top
as
: being most helpful on forums such as these. Also, have many years of
expert
: and development experience in most operating systems including Windows.
The
: background of this case is:
:
: 0) Motion 1400 Tablet worked great, including pop-up kbd at logon, until I
: cleaned up an about:blank trojan.
: 1) Let kids use the tablet one day and they contracted the about:blank
trojan.
: 2) Installed Windows Recovery Console (WRC), deleted the problem dll, then
: cleaned up the registry manually.
: 3) Ran a few other tools like Hijack.exe to identify any other problems
and
: removed varous registry entries. Virus scanned the machine and blessed it
: finally as being CLEAN without issues..
: 4) Subsequently, kbd was not showing at login anymore, and not sure when
it
: actually started occurring during my machine cleaning process. I thought
I
: must have removed a needed registry entry.
: 5) Uninstalled WRC, rebooted, and problem was not fixed.
: 6) Upgraded machine to SP2 from SP1, rebooted and still not fixed.
: 7) Upgraded SP2 with various security PTFs, rebooted and still not fixed.
: 8) Uninstalled Motion Computing dashboard, reinstalled later version,
: rebooted and still not fixed.
: 9) Noticed "tablet s" entry was missing ... (tabtip was ok), so
incorporated
: that in Registry and validated was checked in system startup - per Chris
H.
: notes in other trhreads, still no success...
: 10) Was given a LEVEL 1 support answer to reinstall Windows from Motion
: Computing, and realized how pathetic their support was, so resorted to
: starting this thread. Can you imagine if someone told you to reinstall
: Solaris, UNIX, or Linux??? Would never happen.
: 11) Scanned entire registry and Ink directory .ini files to look for
: suspects with no success.
: 12) Have tried all suggestions and then some pertaining to this thread.
:
: So, there is the backgorund. I would have kept track of what I did had I
: known such an easy system remedy would have caused this issue. I also
: cleaned up the backup directory which prevents me from restoring the
system
: to a previous state. Admittedly, there are steps I should have taken to
do a
: restore in case I screwed something up - which I did!
:
: Chris, how do I get to your attachment?
:
: Anyone have a Microsoft contact to get this remedied? It has to be
: something simple. I'll escalate through Motion to Microsoft and will post
any
: success.
:
: Thanks for all your time!
:
:
:
: "Chris H." wrote:
:
: > Please don't change this line just arbitrarily. I am quoting from my
: > Motion, which differs from what James posted. I've zipped the
: > softkeyboard.ini file from the Motion for you to compare with your
: > softkeyboard.ini file (the file inside the zip is a .txt file, but make
sure
: > to run your anti-virus software against it before opening). Hopefully
that
: > will lead to some change. 8-) If not, I would suggest you contact
Motion's
: > support on their toll-free number and see what they've got to say.
: > --
: > http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
: > In memory of a true friend, Windows MVP Alex Nichol
: >
: > Chris H.
: > Microsoft Windows MVP/Tablet PC
: > Tablet Creations - http://nicecreations.us/
: > Associate Expert
: > Expert Zone - www.microsoft.com/windowsxp/expertzone
: >
: >
: > "billj" <billj@discussions.microsoft.com> wrote in message
: > news:89703C0E-5AA4-4B1C-BBF4-174D454F1871@microsoft.com...
: > >I bounced the machine after commenting the (apparently correct) string
out,
: > > then bounced it again after editing back to the original (apparently
good)
: > > form in the registry. Still no success. Assuming that registry entry
: > > invokes the kbcresources.dll (which I verified is on the machine in
the
: > > Ink
: > > dir), could there be a problem in the line referenced SoftKeyboard.ini
: > > file?
: > > I didn't see anything in that .ini file which jumps out at me for
pop-up
: > > of
: > > the kbd at login time. What else needs to be in place to get the
login
: > > kibd
: > > to pop-up? Thanks
: > >
: > > "James Gockel" wrote:
: > >
: > >> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TabletTip\Lo ginKeyboard]
: > >>
: > >>
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TabletTip\Lo ginKeyboard\{69BEE631-7339-4dca-96EF-2E4BD92AAFF8}]
: > >> @="SoftKeyboard.ini|KbcResources.dll|2752|17490|Lo gin"
: > >>
: > >> Thats the reg export that i got. Your string of hex characters may be
: > >> different, but there are other strings around TabletTip branch that
are
: > >> the
: > >> same as the one that should be used.
: > >>
: > >> -James
: > >>
: > >> "billj" <billj@discussions.microsoft.com> wrote in message
: > >> news:1859AFA0-2DC4-4B67-9C77-6D83A6BF7EFB@microsoft.com...
: > >> >* Have Motion Computing 1400 running XP Tablet SP2 - great product
: > >> > * TIP (Tablet Input Panel) works perfectly after logon
: > >> > * TIP is not available for entering of password to logon after
system
: > >> > restart; a physically attached keyboard is required
: > >> >
: > >> > What exactly is the registry setting to make the TIP available for
: > >> > logon
: > >> > password entry at system restart or when switching user accounts?
THX
: > >> > FOR
: > >> > YOUR HELP
: > >> >
: > >>
: > >>
: > >>
: >
: >
: >