Save said message as RTF, as that is backward compatible

matthew_h wrote:

> Is there an update or fix that will enable OFFICE XP Outlook client to open
> a saved message that was created by a OFFICE 2003 Outlook client???
>
> For example, a Office 2003 client drags an Outlook email into a shared
> network folder. This folder contains various documents relating to a Work
> Order. Other users need to be able to read/open these messages for
> referencing. If a Office 2003 client creates the message, the Office XP
> Outlook users are unable to open the email and get the following error
> message..."Unable to read the item." or "A newer version of Outlook is
> required to open this file."
>
> Is there any alternative? Thanks in advance!