Hi,
i have a user who has an issue with his offline files not sync'ing
correctly.

We have a policy in place which sync's and makes available offline, all of
the users "my documents" folder.
The user is seeing some of the files and there are a few blank files in
there to, blank as in explorer is just showing a blank file icon, with no
file characteristics, or details.

if however you navigate to the server the long way, through the start &
search button, if you type in the server name and location of his user
directory, you get to see everything which is sync'ed.

Is this a offline file sync bug, if so what's the best way to fix it?

TIA