"Joe M" <UNKNOWN@discussions.microsoft.com> wrote in message
news:558A449A-E192-4F3A-A58E-C0EB69CDD703@microsoft.com...[color=blue]
> I am Vista Home Premium SP1. When connected to the network, I can not
> send problem Reports, the Help has Xs through the images, and I can not
> connect to other shared devices. I can go online to bing.com and several
> other websites. But I can not download java or flash updates, it says I
> do not any an internet connection. I also can not download any new
> Microsoft updates. If I install IE8, then the browser can no longer go
> online. AVG is the only ant-virus installed, and the firewalls are turned
> off. The machine can not be formated and reinstalled
> Any ideas would be great.
> Thanks[/color]

Try these:

Open Internet Options, Connections tab, click "Lan Settings" button,
deselect all.

Flush DNS

Click Start, Run, type CMD and click the [OK] button. Type each of the
following:

IPConfig /FlushDNS [Press Enter key]
ipconfig /release [Press Enter key]
ipconfig /renew [Press Enter key]
ipconfig /registerdns [Press Enter key]

NETSH

Click Start, Run, type CMD and click the [OK] button. Type the following:

netsh winsock reset

Press Enter key

Restart the system