Hey, that is great. Thanks for posting your success, I appreciate the feedback.

--
Mary Sauer
http://msauer.mvps.org/

"Teriel9" <terry@teriel-consultants.co.uk> wrote in message
news:%23VSHLFl$JHA.3544@TK2MSFTNGP04.phx.gbl...
> Hi Mary,
> Thanks again for your response.
> In fact I removed the printer again using RevoUninstaller, a program which
> utilises the Application's own unistall facility, then checks both Registry
> and Disk for connected files and offers to remove them.
> Then I used the process you linked to "Spooler unistall" .
> I am delighted to advise that my Word program is now printing correctly.
> Thanks again
> Teriel9
>
>
> "Mary Sauer" <mary.sauer@mygmail.com> wrote in message
> news:OXa%236cK$JHA.3708@TK2MSFTNGP02.phx.gbl...
>> You will probably have to ask this in a Windows forum. If you did not
>> completely remove your printer driver before reinstalling you will still get
>> your error.
>>
>>
>> --
>> Mary Sauer
>> http://msauer.mvps.org/
>>
>> "Teriel9" <terry@teriel-consultants.co.uk> wrote in message
>> news:eL%23wdCK$JHA.1336@TK2MSFTNGP05.phx.gbl...
>>> Hi Mary,
>>> Many thanks for your response.
>>> Have tried this but the problem remains but only with MS Word.
>>> I can print from Sage Accounts, Notepad, Webpages, Open Office, copy and
>>> paste in fact everyting I need but still not MS Word.
>>> Regards
>>> Teriel9
>>>
>>> "Mary Sauer" <mary.sauer@mygmail.com> wrote in message
>>> news:uiuSCG$%23JHA.1340@TK2MSFTNGP05.phx.gbl...
>>>> You might think about re-installing your printer driver. Your error is
>>>> indicative of a corrupt driver. It might help to check with HP to see if
>>>> there is an updated driver.
>>>>
>>>> It is always best to completely remove a driver before
>>>> installing/reinstalling.
>>>>
>>>> How to clean up printer drivers
>>>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>>>>
>>>>
>>>>
>>>> --
>>>> Mary Sauer
>>>> http://msauer.mvps.org/
>>>>
>>>> "Teriel9" <terry@teriel-consultants.co.uk> wrote in message
>>>> news:ehyNj5%23%23JHA.1336@TK2MSFTNGP05.phx.gbl...
>>>>> Whenever I try to print a document from Word in Office 97, I get the
>>>>> following error message.
>>>>> Application error
>>>>> The instruction at 0x7c91339c regerenced memory at 0x00000000, the memory
>>>>> could not be read.
>>>>> Clickon OK to terminate the program
>>>>> Click on Cancel to debug the program.
>>>>> I have uninstalled and reinstalled the program twice.
>>>>> I do not have this problem with any other program and I can print the MS
>>>>> .doc documents with Open Office org
>>>>> Have Windows XP SP3, Intel 1.8 proc, 512mb HP6300 MF printer
>>>>> Can anyone help please
>>>>> Teriel9
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>