It is VERY important, if you're running WinXP SP2. You're not.

Rays wrote:
> OK thanks for your help. I've been told by the person who built my system
> that this update isn't important. Maybe not. But it's annoying that every
> time I boot up, the windows update icon comes on. Surely there must be a
> way
> to stop it!
> KB938127 I'm sick of you! Ahhhh!!!!
>
>> VGX.DLL is an IE- & Windows-specific file.
>>
>> Long story short: If you have WinXP SP3 installed, your computer doesn't
>> need KB938127. (Why Windows Update is offering it is anybody's guess but
>> I
>> expect it's related to the way or the order in which the shop installed
>> WinXP SP3 and IE7.)
>>
>> Proceed as follows:
>>
>> 1. Stop the Automatic Updates service:
>>
>> Start > Run > (type in) services.msc > [OK]
>> Double-click Automatic Updates > Click on Stop
>> (Stopping the service will take a moment)
>>
>> 2. Delete the contents of the Download folder:
>>
>> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
>> Open the Download folder and delete its contents
>> Close the window.
>>
>> 3. Go to Windows Update website | Select CUSTOM and allow the scan to
>> complete | Uncheck/deselect KB928127 and hide it ("Don't show me this
>> update again").
>>
>> 4. Start the Automatic Updates service:
>>
>> Start > Run > (type in) services.msc > [OK]
>> Double-click Automatic Updates > Click on Start
>> (Starting the service will take a moment)
>>
>> Should you want a second opinion from MS:
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB939127).
>>
>> LOOK!! => If your problem relates to an IE Security Update, call the
>> above
>> number and ask to be transferred to the "Consumer IE queue" (which is
>> 47830).
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> Rays wrote:
>>> I ran another search & also found VGX.DLL in Program files\Common Files.
>>> File Version:7.0.5730.13
>>> Is this a type of Spyware?
>>>
>>>> Hi PA Bear. Yes this is a new computer made to spec. WinXP SP3 was
>>>> already
>>>> installed along with IE7. whether it was installed before IE7, I'm not
>>>> sure. I ran a search in Windows\System32 but no luck. I then ran a
>>>> search
>>>> in Windows itself for VGX.DLL & found two files both the same in the
>>>> software Distribution folder & copied this: 7.0.6000.20628. What next?
>>>> By
>>>> the way thanks for your help.
>>>> I read earlier messages on this particular update and it was mentioned
>>>> about running spuninst.exe to uninstall IE7. Is this not a registry
>>>> cleaner? --
>>>> Ray
>>>>
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>
>>>>> Is this a brand-new computer or a used/new-to-you computer?
>>>>>
>>>>> Did you install WinXP SP3 manually (versus via Windows Update)? Did
>>>>> you
>>>>> install SP3 before you installed IE7?
>>>>>
>>>>> Open Windows Explorer to C:\WINDOWS\SYSTEM32 <=this folder and run a
>>>>> Search (CTRL+F) for VGX.DLL. Right-click on the found file (if found)
>>>>> &
>>>>> select Properties | Version, copy the version to your clipboard and
>>>>> paste
>>>>> it into a reply to this thread.
>>>>> --
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>
>>>>>
>>>>> Rays wrote:
>>>>>> I recently bought another computer which doesn't get used much only
>>>>>> for
>>>>>> games etc. It updated windows updates ok until until some weeks back.
>>>>>> Then it kept asking me to update security update KB938127 for IE7.
>>>>>> However every
>>>>>> time I do it fails! On investigating further and trying to update by
>>>>>> another method, it says 'this file is not compatable with your
>>>>>> system'.
>>>>>> Why
>>>>>> is this? I've done virus checks and everything seems clean.
>>>>>> In fact my system works fine other than this little hiccup. I use
>>>>>> Windows
>>>>>> XP
>>>>>> Pro & service pack 3. Any help please?