VGX.DLL is an IE- & Windows-specific file.

Long story short: If you have WinXP SP3 installed, your computer doesn't
need KB938127. (Why Windows Update is offering it is anybody's guess but I
expect it's related to the way or the order in which the shop installed
WinXP SP3 and IE7.)

Proceed as follows:

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB928127 and hide it ("Don't show me this update
again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)

Should you want a second opinion from MS:

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB939127).

LOOK!! => If your problem relates to an IE Security Update, call the above
number and ask to be transferred to the "Consumer IE queue" (which is
47830).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Rays wrote:
> I ran another search & also found VGX.DLL in Program files\Common Files.
> File Version:7.0.5730.13
> Is this a type of Spyware?
>
>> Hi PA Bear. Yes this is a new computer made to spec. WinXP SP3 was
>> already
>> installed along with IE7. whether it was installed before IE7, I'm not
>> sure. I ran a search in Windows\System32 but no luck. I then ran a search
>> in Windows itself for VGX.DLL & found two files both the same in the
>> software Distribution folder & copied this: 7.0.6000.20628. What next? By
>> the way thanks for your help.
>> I read earlier messages on this particular update and it was mentioned
>> about running spuninst.exe to uninstall IE7. Is this not a registry
>> cleaner? --
>> Ray
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> Is this a brand-new computer or a used/new-to-you computer?
>>>
>>> Did you install WinXP SP3 manually (versus via Windows Update)? Did you
>>> install SP3 before you installed IE7?
>>>
>>> Open Windows Explorer to C:\WINDOWS\SYSTEM32 <=this folder and run a
>>> Search (CTRL+F) for VGX.DLL. Right-click on the found file (if found) &
>>> select Properties | Version, copy the version to your clipboard and
>>> paste
>>> it into a reply to this thread.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>>
>>> Rays wrote:
>>>> I recently bought another computer which doesn't get used much only for
>>>> games etc. It updated windows updates ok until until some weeks back.
>>>> Then it kept asking me to update security update KB938127 for IE7.
>>>> However every
>>>> time I do it fails! On investigating further and trying to update by
>>>> another method, it says 'this file is not compatable with your system'.
>>>> Why
>>>> is this? I've done virus checks and everything seems clean.
>>>> In fact my system works fine other than this little hiccup. I use
>>>> Windows
>>>> XP
>>>> Pro & service pack 3. Any help please?