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"Merle" <planogram@comcast.net> wrote in message
news:AD82691A-CCFC-4DB5-AED6-884CAB186755@microsoft.com...[color=blue]
> My wife was on the internet and suddenly System Pro popped up and started
> scanning warning my wife of a virus attack on her computer and wanted her
> to buy the AV Pgm for $49.95. She just clicked all the exits and got off
> of the internet and now she is locked out of her computer. We can't get
> system restore to work, Can't get safe mode to work, She has AVG 8
> installed but cannot start it. Tried SFC /scannow but was denied access.
> Tried putting the Windows XP disk in to do a repair and was unable to get
> it to start. I think the only thing to do is reformat the HD and start
> over but her PC ignores the A drive and the dvd drives. I cannot get into
> it in order to re format it. We are at a loss. Any Ideas would be
> appreciated.[/color]