Hi PA Bear. Yes this is a new computer made to spec. WinXP SP3 was already
installed along with IE7. whether it was installed before IE7, I'm not sure.
I ran a search in Windows\System32 but no luck. I then ran a search in
Windows itself for VGX.DLL & found two files both the same in the software
Distribution folder & copied this: 7.0.6000.20628. What next? By the way
thanks for your help.
I read earlier messages on this particular update and it was mentioned about
running spuninst.exe to uninstall IE7. Is this not a registry cleaner?
--
Ray


"PA Bear [MS MVP]" wrote:

> Is this a brand-new computer or a used/new-to-you computer?
>
> Did you install WinXP SP3 manually (versus via Windows Update)? Did you
> install SP3 before you installed IE7?
>
> Open Windows Explorer to C:\WINDOWS\SYSTEM32 <=this folder and run a Search
> (CTRL+F) for VGX.DLL. Right-click on the found file (if found) & select
> Properties | Version, copy the version to your clipboard and paste it into a
> reply to this thread.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Rays wrote:
> > I recently bought another computer which doesn't get used much only for
> > games etc. It updated windows updates ok until until some weeks back. Then
> > it kept asking me to update security update KB938127 for IE7. However
> > every
> > time I do it fails! On investigating further and trying to update by
> > another method, it says 'this file is not compatable with your system'.
> > Why
> > is this? I've done virus checks and everything seems clean.
> > In fact my system works fine other than this little hiccup. I use Windows
> > XP
> > Pro & service pack 3. Any help please?
>
>