"GTS" <x@y.net> wrote in message
news:#14lWBa$JHA.4376@TK2MSFTNGP04.phx.gbl...[color=blue]
> Your post is confusing. Firstly, if she's locked out of her computer, how
> did you try to run SFC /scannow (to which you say your were denied
> access)? How did you try system restore? This is a Vista news group yet
> you say you're trying to do a system repair with an XP disk. What OS are
> you running?
> Did you try to boot from this XP CD? Is your BIOS set to boot from the
> DVD/CD drive?
> Reinstalling isn't a necessity. Malwarebtyes from
> [url]http://www.malwarebytes.org/[/url] can remove this infection, but it's unclear
> what you can and can't boot to or run. Perhaps you should get some
> professional help with this. (and not from the local big store, but a
> qualified technician).
> --
>
> "Merle" <planogram@comcast.net> wrote in message
> news:AD82691A-CCFC-4DB5-AED6-884CAB186755@microsoft.com...[color=green]
>> My wife was on the internet and suddenly System Pro popped up and started
>> scanning warning my wife of a virus attack on her computer and wanted her
>> to buy the AV Pgm for $49.95. She just clicked all the exits and got off
>> of the internet and now she is locked out of her computer. We can't get
>> system restore to work, Can't get safe mode to work, She has AVG 8
>> installed but cannot start it. Tried SFC /scannow but was denied access.
>> Tried putting the Windows XP disk in to do a repair and was unable to get
>> it to start. I think the only thing to do is reformat the HD and start
>> over but her PC ignores the A drive and the dvd drives. I cannot get
>> into it in order to re format it. We are at a loss. Any Ideas would be
>> appreciated.[/color]
>[/color]

My wife is running XP Sp3 The system will boot up to the desk top but any
icon you click on access is denied, I set the bios to boot from Floppy, It
would not. I set the bios to boot from dvd, it would not. It would boot to
C drive each time and the desk top looked normal. I got a message
(windows\system32\mskhfji.exe did not load also windows\system32\mskpuko.exe
would not load. I clicked on programs/accessories/system tools/system
restore and got a message(access denied) I will try
[url]http://www.malwarebytes.org/[/url] and see if I can get her up and running again.,
Thanks anyway