ok some diagnostic suggestions/questions

assume you have the _ring_ volume set high?

just for grins, check the wmp volume setting within wmp

Do the wma files work when they are copied to a pc and played with wmp?

What happens when the wma files are "tapped" using file explorer? (exact
result message(s) pls)

do the files show up in the ringtone selection pulldown?

What happens when you tap the play button on the selection page?

can you copy .wav files (that will play when tapped) to the same
directory and, if so, do they play there?

Beverly Howard