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Old 07-05-2009, 07:20 AM
gman127
Newsgroup Contributor
 
Posts: n/a
Re: Adobe 7 Pro Does not work in IE8


Sorry for the delay PA Bear...

Q: Is Adobe Pro 7 fully patched?
Ans.: Yes

Q: 1. Does the behavior persist if you start IE in No Add-ons mode?
Ans: N/A

Q: 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
Ans: N/A

Q: 3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
Ans: N/A

Q: 4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8?
Ans: AVG 8.5 is up to date and is supported in IE8.

Q: What anti-spyware applications (other than Defender)?
Ans: None -- Defender is up to date and all Windows Updates are installed.

Q: What third-party firewall (if any)?
Ans: None

Q: Were any of these applications running in the background when you
installed
and/or uninstalled IE8?
Ans: No

Q: 4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
Ans: NO way!

Note: This includes WinXP SP3 and Win Vista Home Prem SP2

~PA Bear

I didn't want to do this because it's complicated and time consuming to get
all the
updates installed, none the less, here is what I did: I uninstalled Adobe 7
Pro and
IE8, then reinstalled IE8, then Adobe 7 Pro on the Vista SP2 system.

Now Adobe works as it should in IE8 on the Vista system. Cheers!! I will
attempt to do the same on the XP SP3 system at a later time. Right now it's
running good with IE7 and I don't want to mess with it for the minimal
improvements in IE8.

Thanks for your input PA Bear -- God bless!




"PA Bear [MS MVP]" wrote:

> Is Adobe Pro 7 fully patched?
>
> 1. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> 4a. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you installed
> and/or uninstalled IE8?
>
> 4b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~PA Bear
>
>
> gman127 wrote:
> > OK...my mistake... I thought you worked for MS. I apologize.
> >
> > You obviously didn't understand what I said PA Bear. I did not say I
> > couldn't read pdf files in IE8, I said I couldn't convert web pages to pdf
> > files. That is a substantial difference from simply reading pdf files.
> > If
> > a web page is in pdf format, obviously I can simply save the page as a pdf
> > file, however I cannot convert an html page to pdf using Adobe 7.1.0 Pro
> > (fully patched version) in IE8. The Icon appears in the IE8 toolbar with
> > its drop-down menu, but does not work. This is a problem with IE8, not
> > Adobe Pro, and it's the same whether IE8 is installed in Win XP or Vista.
> > It renders a specific, often used, tool of Adobe 7 Pro useless, which
> > works
> > perfectly in IE6 & 7. Adobe support has no idea why it doesn't work... it
> > should!
> >
> > "PA Bear [MS MVP]" wrote:
> >> No one here works for or represents MS, including me.
> >>
> >> Adobe Reader v9.1.2 should work perfectly well (to read PDF files) in IE8
> >> as should Adobe Acrobat Pro v7, fully patched. Again, contact Adobe
> >> Support.
> >>
> >>
> >> gman127 wrote:
> >>> I installed the free Adobe Reader V9.1.2 and it made no difference.
> >>> Didn't
> >>> think it would. It doesn't have the capability to create pdf documents
> >>> or
> >>> convert web pages to pdf documents, and it doesn't merge with Adobe
> >>> 7.1.0
> >>> Pro, which is the program integrated into IE8. So, I don't know what
> >>> you're
> >>> talking about there.
> >>>
> >>> Quote: Contact Adobe Support (or install Adobe Reader v9.1.2 and/or
> >>> upgrade
> >>> to
> >>> Adobe Acrobat v9.x).
> >>>
> >>> Purchasing Adobe Acrobat V9.x may be a solution for the rich PA bear,
> >>> but
> >>> not for me. There is no reason for IE8 to be incompatible with Adobe 7
> >>> Pro.
> >>> It's a great program and isn't that old.
> >>>
> >>> You guys design your proprietary programs and consider compatibility
> >>> with
> >>> other programs later, if at all. You rely on other vendors to change
> >>> their
> >>> code to be compatible with yours. It's what I call design arrogance and
> >>> lassitude.
> >>>
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Contact Adobe Support (or install Adobe Reader v9.1.2 and/or upgrade to
> >>>> Adobe Acrobat v9.x).
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>>
> >>>> gman127 wrote:
> >>>>> Althought the Adobe 7 Pro icons appear in IE8, web pages cannot be
> >>>>> converted
> >>>>> to the pdf format. Clicking on the icons does nothing. I have tried
> >>>>> reinstalling and ensuring all updates are installed to no avail.
> >>>>> Rolling
> >>>>> back to IE7, Adobe 7 Pro works like a charm. This must be an IE8
> >>>>> problem.

>
>

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Old 07-05-2009, 07:20 AM