You could just answer my questions by number, Tim, but please quote my
entire post in your replies.

Tim Zych wrote:
>> Please try to avoid inline replies. Thanks.
>
> My reply was a hybrid of a top post with the snipped questions and answers
> following (simulated "inline").
>
> How else should I have replied to satisfy answering your questions, as
> asked, one-by-one?
>
> In all seriousness, if there is a better way to reply I'm all eyes.
>
>> Please try to avoid inline replies. Thanks.
>>
>> In order, and assuming your NAV subscription is current:
>>
>> 1. Enable Automatic Updates but select the Notify Only option. With
>> Notify Only enabled, you must (a) approve which updates are downloaded,
>> (b) which updates (if any) are installed via AU, and (c) when they're
>> installed. If you wish to continue updating manually, you may do so but
>> at least you'll be aware of available updates in a timely manner. See
>> http://support.microsoft.com/kb/306525
>>
>> 2. See if disabling ZA (Free, I assume; see #3) and then enabling the
>> Windows Firewall makes any difference in the behavior you're seeing.
>>
>> 3. If you're running ZAISS with only the firewall enabled, uninstall it
>> then either enable the Windows Firewall or install a third-party firewall
>> (e.g., ZA Free; Online Armor).
>>
>> NB: Only one (1) firewall should be enabled at any given time & you
>> should
>> not be connected to the internet or any networks without a firewall
>> enabled.
>>
>> 4. If an earlier Norton application had *ever* been installed (e.g., you
>> upgraded to your current version), you may need to (a) uninstall your
>> current version, (b) download/run the Norton Removal Tool
>> (http://service1.symantec.com/SUPPORT...05033108162039),
>> (c) reboot, and then (d) reinstall NAV.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Tim Zych wrote:
>>> Thanks for replying. Answers inline...
>>>
>>>> Please state your full Windows version (e.g., WinXP SP3) and IE
>>>> version.
>>>
>>> Windows XP Version 5.1, SP2
>>> IE 8.0.6001.18702
>>>
>>>> 1. Is Automatic Updates enabled?
>>>
>>> No.I usually get updates manually and select which ones I want.
>>>
>>>> 2. Start | Run | (type) services.msc | OK
>>>>
>>>> Is Automatic Updates and Cryptographic Services Started & set to
>>>> Automatic?
>>>> If not, can you make it so, reboot, and find it the way you left it?
>>>
>>> Yes, both are Started/Automatic
>>>
>>>> Is Background Intelligent Transfer Service Started & set to Manual? If
>>>> not,
>>>> can you make it so, reboot, and find it the way you left it?
>>>
>>> Yes. Started/Manual
>>>
>>>> 3. What anti-virus application or security suite is installed and is
>>>> your
>>>> subscription current? What anti-spyware applications (other than
>>>> Defender)?
>>>> What third-party firewall (if any)?
>>>
>>> Norton Anti Virus and Zone Alarm. NAV is current, but Zone Alarm
>>> is
>>> not, but I don't use the anti-virus component of ZA anyway.
>>>
>>>> 4. Has a Norton or McAfee application ever been installed on this
>>>> machine
>>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>>
>>> Just the full version of NAV
>>>
>>>> Tim Zych wrote:
>>>>> When I go to the Windows update site, I am prompted to download the
>>>>> latest
>>>>> software, which is used to figure out what updates to pick from and
>>>>> install.
>>>>>
>>>>> Here is a screenshot:
>>>>>
>>>>> http://www.higherdata.com/misc/installnow.jpg
>>>>>
>>>>> So I click the install now button, and it proceeds successfully to
>>>>> download
>>>>> and install.
>>>>>
>>>>> However, once that has been installed, there is an error which says
>>>>> that
>>>>> there is an error with the website being displayed.
>>>>>
>>>>> http://www.higherdata.com/misc/winupdateerror.jpg
>>>>>
>>>>> Does anybody know what could be wrong. Is the Windows Update center
>>>>> down?
>>>>>
>>>>> I have performed Windows Updates many times. This is the first time I
>>>>> have
>>>>> seen this error.
>>>>>
>>>>> Thanks for any help.