> Please try to avoid inline replies. Thanks.
My reply was a hybrid of a top post with the snipped questions and answers
following (simulated "inline").
How else should I have replied to satisfy answering your questions, as
asked, one-by-one?
In all seriousness, if there is a better way to reply I'm all eyes.
--
Regards,
Tim Zych
"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:%23IcYxAN$JHA.1376@TK2MSFTNGP02.phx.gbl...
> Please try to avoid inline replies. Thanks.
>
> In order, and assuming your NAV subscription is current:
>
> 1. Enable Automatic Updates but select the Notify Only option. With
> Notify Only enabled, you must (a) approve which updates are downloaded,
> (b) which updates (if any) are installed via AU, and (c) when they're
> installed. If you wish to continue updating manually, you may do so but
> at least you'll be aware of available updates in a timely manner. See
> http://support.microsoft.com/kb/306525
>
> 2. See if disabling ZA (Free, I assume; see #3) and then enabling the
> Windows Firewall makes any difference in the behavior you're seeing.
>
> 3. If you're running ZAISS with only the firewall enabled, uninstall it
> then either enable the Windows Firewall or install a third-party firewall
> (e.g., ZA Free; Online Armor).
>
> NB: Only one (1) firewall should be enabled at any given time & you should
> not be connected to the internet or any networks without a firewall
> enabled.
>
> 4. If an earlier Norton application had *ever* been installed (e.g., you
> upgraded to your current version), you may need to (a) uninstall your
> current version, (b) download/run the Norton Removal Tool
> (http://service1.symantec.com/SUPPORT...05033108162039),
> (c) reboot, and then (d) reinstall NAV.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Tim Zych wrote:
>> Thanks for replying. Answers inline...
>>
>>> Please state your full Windows version (e.g., WinXP SP3) and IE version.
>>
>> Windows XP Version 5.1, SP2
>> IE 8.0.6001.18702
>>
>>> 1. Is Automatic Updates enabled?
>>
>> No.I usually get updates manually and select which ones I want.
>>
>>> 2. Start | Run | (type) services.msc | OK
>>>
>>> Is Automatic Updates and Cryptographic Services Started & set to
>>> Automatic?
>>> If not, can you make it so, reboot, and find it the way you left it?
>>
>> Yes, both are Started/Automatic
>>
>>> Is Background Intelligent Transfer Service Started & set to Manual? If
>>> not,
>>> can you make it so, reboot, and find it the way you left it?
>>
>> Yes. Started/Manual
>>
>>> 3. What anti-virus application or security suite is installed and is
>>> your
>>> subscription current? What anti-spyware applications (other than
>>> Defender)?
>>> What third-party firewall (if any)?
>>
>> Norton Anti Virus and Zone Alarm. NAV is current, but Zone Alarm
>> is
>> not, but I don't use the anti-virus component of ZA anyway.
>>
>>> 4. Has a Norton or McAfee application ever been installed on this
>>> machine
>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> Just the full version of NAV
>>
>>> Tim Zych wrote:
>>>> When I go to the Windows update site, I am prompted to download the
>>>> latest
>>>> software, which is used to figure out what updates to pick from and
>>>> install.
>>>>
>>>> Here is a screenshot:
>>>>
>>>> http://www.higherdata.com/misc/installnow.jpg
>>>>
>>>> So I click the install now button, and it proceeds successfully to
>>>> download
>>>> and install.
>>>>
>>>> However, once that has been installed, there is an error which says
>>>> that
>>>> there is an error with the website being displayed.
>>>>
>>>> http://www.higherdata.com/misc/winupdateerror.jpg
>>>>
>>>> Does anybody know what could be wrong. Is the Windows Update center
>>>> down?
>>>>
>>>> I have performed Windows Updates many times. This is the first time I
>>>> have
>>>> seen this error.
>>>>
>>>> Thanks for any help.
>