Is Adobe Pro 7 fully patched?
1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]
4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
and/or uninstalled IE8?
4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~PA Bear
gman127 wrote:
> OK...my mistake... I thought you worked for MS. I apologize.
>
> You obviously didn't understand what I said PA Bear. I did not say I
> couldn't read pdf files in IE8, I said I couldn't convert web pages to pdf
> files. That is a substantial difference from simply reading pdf files.
> If
> a web page is in pdf format, obviously I can simply save the page as a pdf
> file, however I cannot convert an html page to pdf using Adobe 7.1.0 Pro
> (fully patched version) in IE8. The Icon appears in the IE8 toolbar with
> its drop-down menu, but does not work. This is a problem with IE8, not
> Adobe Pro, and it's the same whether IE8 is installed in Win XP or Vista.
> It renders a specific, often used, tool of Adobe 7 Pro useless, which
> works
> perfectly in IE6 & 7. Adobe support has no idea why it doesn't work... it
> should!
>
> "PA Bear [MS MVP]" wrote:
>> No one here works for or represents MS, including me.
>>
>> Adobe Reader v9.1.2 should work perfectly well (to read PDF files) in IE8
>> as should Adobe Acrobat Pro v7, fully patched. Again, contact Adobe
>> Support.
>>
>>
>> gman127 wrote:
>>> I installed the free Adobe Reader V9.1.2 and it made no difference.
>>> Didn't
>>> think it would. It doesn't have the capability to create pdf documents
>>> or
>>> convert web pages to pdf documents, and it doesn't merge with Adobe
>>> 7.1.0
>>> Pro, which is the program integrated into IE8. So, I don't know what
>>> you're
>>> talking about there.
>>>
>>> Quote: Contact Adobe Support (or install Adobe Reader v9.1.2 and/or
>>> upgrade
>>> to
>>> Adobe Acrobat v9.x).
>>>
>>> Purchasing Adobe Acrobat V9.x may be a solution for the rich PA bear,
>>> but
>>> not for me. There is no reason for IE8 to be incompatible with Adobe 7
>>> Pro.
>>> It's a great program and isn't that old.
>>>
>>> You guys design your proprietary programs and consider compatibility
>>> with
>>> other programs later, if at all. You rely on other vendors to change
>>> their
>>> code to be compatible with yours. It's what I call design arrogance and
>>> lassitude.
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Contact Adobe Support (or install Adobe Reader v9.1.2 and/or upgrade to
>>>> Adobe Acrobat v9.x).
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> gman127 wrote:
>>>>> Althought the Adobe 7 Pro icons appear in IE8, web pages cannot be
>>>>> converted
>>>>> to the pdf format. Clicking on the icons does nothing. I have tried
>>>>> reinstalling and ensuring all updates are installed to no avail.
>>>>> Rolling
>>>>> back to IE7, Adobe 7 Pro works like a charm. This must be an IE8
>>>>> problem.