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Old 07-04-2009, 10:20 AM
Tim Zych
Newsgroup Contributor
 
Posts: n/a
Re: Can't run Windows Update

Thanks for replying. Answers inline...



"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:%23u$jgNH$JHA.3708@TK2MSFTNGP02.phx.gbl...
> [Crosspost to Windows Update newsgroup]


> Please state your full Windows version (e.g., WinXP SP3) and IE version.


Windows XP Version 5.1, SP2

IE 8.0.6001.18702


> 1. Is Automatic Updates enabled?


No.I usually get updates manually and select which ones I want.


> 2. Start | Run | (type) services.msc | OK
>
> Is Automatic Updates and Cryptographic Services Started & set to
> Automatic?
> If not, can you make it so, reboot, and find it the way you left it?


Yes, both are Started/Automatic

> Is Background Intelligent Transfer Service Started & set to Manual? If
> not,
> can you make it so, reboot, and find it the way you left it?


Yes. Started/Manual

> 3. What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)?
> What third-party firewall (if any)?


Norton Anti Virus and Zone Alarm. NAV is current, but Zone Alarm is
not, but I don't use the anti-virus component of ZA anyway.

> 4. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?


Just the full version of NAV

> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002



Thanks


--
Regards,
Tim Zych
http://www.higherdata.com



> Tim Zych wrote:
>> When I go to the Windows update site, I am prompted to download the
>> latest
>> software, which is used to figure out what updates to pick from and
>> install.
>>
>> Here is a screenshot:
>>
>> http://www.higherdata.com/misc/installnow.jpg
>>
>> So I click the install now button, and it proceeds successfully to
>> download
>> and install.
>>
>> However, once that has been installed, there is an error which says that
>> there is an error with the website being displayed.
>>
>> http://www.higherdata.com/misc/winupdateerror.jpg
>>
>> Does anybody know what could be wrong. Is the Windows Update center down?
>>
>> I have performed Windows Updates many times. This is the first time I
>> have
>> seen this error.
>>
>> Thanks for any help.

>



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Old 07-04-2009, 10:20 AM