You will probably have to ask this in a Windows forum. If you did not completely
remove your printer driver before reinstalling you will still get your error.


--
Mary Sauer
http://msauer.mvps.org/

"Teriel9" <terry@teriel-consultants.co.uk> wrote in message
news:eL%23wdCK$JHA.1336@TK2MSFTNGP05.phx.gbl...
> Hi Mary,
> Many thanks for your response.
> Have tried this but the problem remains but only with MS Word.
> I can print from Sage Accounts, Notepad, Webpages, Open Office, copy and paste
> in fact everyting I need but still not MS Word.
> Regards
> Teriel9
>
> "Mary Sauer" <mary.sauer@mygmail.com> wrote in message
> news:uiuSCG$%23JHA.1340@TK2MSFTNGP05.phx.gbl...
>> You might think about re-installing your printer driver. Your error is
>> indicative of a corrupt driver. It might help to check with HP to see if
>> there is an updated driver.
>>
>> It is always best to completely remove a driver before
>> installing/reinstalling.
>>
>> How to clean up printer drivers
>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>>
>>
>>
>> --
>> Mary Sauer
>> http://msauer.mvps.org/
>>
>> "Teriel9" <terry@teriel-consultants.co.uk> wrote in message
>> news:ehyNj5%23%23JHA.1336@TK2MSFTNGP05.phx.gbl...
>>> Whenever I try to print a document from Word in Office 97, I get the
>>> following error message.
>>> Application error
>>> The instruction at 0x7c91339c regerenced memory at 0x00000000, the memory
>>> could not be read.
>>> Clickon OK to terminate the program
>>> Click on Cancel to debug the program.
>>> I have uninstalled and reinstalled the program twice.
>>> I do not have this problem with any other program and I can print the MS
>>> .doc documents with Open Office org
>>> Have Windows XP SP3, Intel 1.8 proc, 512mb HP6300 MF printer
>>> Can anyone help please
>>> Teriel9
>>>
>>>
>>
>>
>
>