Doctor Cat wrote:
> I don't get involved with setting up PCs very often so forgive me for what
> will probably seem like a dumb question to those who do this all the time....
>
> I need help finding the Ethernet Controller drivers for a Dell Precision 670.
>
> I purchased the computer, used, from a friend. It came with the hard drives
> erased and I have already installed Windows XP SP2 on it.
>
> When I look in Device Manager, I see that I am missing drivers for the
> Ethernet card, video controller, and multimedia controller. The one that
> concerns me most is the Ethernet card: I am trying to get this PC online so
> that I can get all the remaining drivers and then network it with others in
> the house but, right now, there are no network drivers installed.
>
> Using another computer that is already online, I've been to the Dell website
> and searched for drivers and limited it to XP. I downloaded what seemed to be
> the appropriate files (R138111.exe and also R138112.exe) and burned them on
> to a CD but when I try to install them on the Dell, it doesn't find the
> drivers it wants.
>
> I've never set up a Dell before but I would like to think that there should
> be a file somewhere that has all of the drivers that I'll need to set up a
> Precision 670 or, failing that, the individual drivers I need will be
> findable from the web page but, so far, I'm coming up empty.
>
> Can someone who is familiar with Dells please help me figure this out??
>
> --
> Doctor Cat
>

Did you actually run the two files (Rxxxxxx.exe)?
If not then Windows won't find the drivers as those files are a self
extracting archive which need to be expanded first.

Copy the two files to your hard drive somewhere and then run them - they
should extract their contents to a couple of folders at
C:\Dell\drivers\Rxxxxxx

You can then point the New Hardware wizard at that location to install
the drivers.

To get the correct drivers for your machine, as someone has already
suggested, put in the service tag on the Dell site.

The service tag will be on a label at the back, or on the bottom, of
your machine.

Alister