[Crosspost to Windows Update newsgroup]

Please state your full Windows version (e.g., WinXP SP3) and IE version.

1. Is Automatic Updates enabled?

2. Start | Run | (type) services.msc | OK

Is Automatic Updates and Cryptographic Services Started & set to Automatic?
If not, can you make it so, reboot, and find it the way you left it?

Is Background Intelligent Transfer Service Started & set to Manual? If not,
can you make it so, reboot, and find it the way you left it?

3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

4. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Tim Zych wrote:
> When I go to the Windows update site, I am prompted to download the latest
> software, which is used to figure out what updates to pick from and
> install.
>
> Here is a screenshot:
>
> http://www.higherdata.com/misc/installnow.jpg
>
> So I click the install now button, and it proceeds successfully to
> download
> and install.
>
> However, once that has been installed, there is an error which says that
> there is an error with the website being displayed.
>
> http://www.higherdata.com/misc/winupdateerror.jpg
>
> Does anybody know what could be wrong. Is the Windows Update center down?
>
> I have performed Windows Updates many times. This is the first time I have
> seen this error.
>
> Thanks for any help.