On Jul 3, 9:22*am, "PA Bear [MS MVP]" <PABear...******.com> wrote:
> Download/Run the Norton Removal Tool & reboot:http://service1.symantec.com/SUPPORT...d/200503310816...
>
> Related discussion:http://windowssecrets.com/comp/080207#story1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> njem wrote:
> > A system I try to connect to locks up and has to be power cycled when
> > the connection is first made.
> > It's a new system, XP SP3. I can connect to other systems. I tried
> > isolating this system on a different router with just my laptop to try
> > connecting to it. I get the logon box, enter the password, and on the
> > control end the display stops there. The system being controlled is
> > frozen. No mouse movement or anything. The user put Norton Internet
> > Security 2009 on it. I even tried uninstalling that, though it may
> > have left registry settings altered, I don't know. Nothing in the
> > system logs to give a clue, or in Norton logs when it's running.
>
> > Thanks
>
> > Originally posted in "working remotely"

Tried the Norton uninstall util. It didn't make any difference. I will
just have to assume somehow windows got scrambled and a re-install is
the answer.