
07-03-2009, 11:50 AM
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| Re: system locks up on RDC connection On Jul 3, 9:31*am, smlunatick <yves...******.com> wrote:
> On Jul 3, 5:22*pm, "PA Bear [MS MVP]" <PABear...******.com> wrote:
>
>
>
> > Download/Run the Norton Removal Tool & reboot:http://service1.symantec.com/SUPPORT...d/200503310816...
>
> > Related discussion:http://windowssecrets.com/comp/080207#story1
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> > njem wrote:
> > > A system I try to connect to locks up and has to be power cycled when
> > > the connection is first made.
> > > It's a new system, XP SP3. I can connect to other systems. I tried
> > > isolating this system on a different router with just my laptop to try
> > > connecting to it. I get the logon box, enter the password, and on the
> > > control end the display stops there. The system being controlled is
> > > frozen. No mouse movement or anything. The user put Norton Internet
> > > Security 2009 on it. I even tried uninstalling that, though it may
> > > have left registry settings altered, I don't know. Nothing in the
> > > system logs to give a clue, or in Norton logs when it's running.
>
> > > Thanks
>
> > > Originally posted in "working remotely"
>
> Uninstall all Norton and Symantec "LiveUpdate" from Add/Remove Program
> BEFORE running the removal tool. *Norton "on-line" support agent ran
> the NRT and screwed up my system for over one month.
Thanks for the heads up. |