You my have missed...
>>> ...The user put Norton Internet
>>> Security 2009 on it. I even tried uninstalling that, though it may
>>> have left registry settings altered, I don't know.
--
~PAB

smlunatick wrote:
> Uninstall all Norton and Symantec "LiveUpdate" from Add/Remove Program
> BEFORE running the removal tool. Norton "on-line" support agent ran
> the NRT and screwed up my system for over one month.
>
>> Download/Run the Norton Removal Tool &
>> reboot:http://service1.symantec.com/SUPPORT...d/200503310816...
>>
>> Related discussion:http://windowssecrets.com/comp/080207#story1
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> njem wrote:
>>> A system I try to connect to locks up and has to be power cycled when
>>> the connection is first made.
>>> It's a new system, XP SP3. I can connect to other systems. I tried
>>> isolating this system on a different router with just my laptop to try
>>> connecting to it. I get the logon box, enter the password, and on the
>>> control end the display stops there. The system being controlled is
>>> frozen. No mouse movement or anything. The user put Norton Internet
>>> Security 2009 on it. I even tried uninstalling that, though it may
>>> have left registry settings altered, I don't know. Nothing in the
>>> system logs to give a clue, or in Norton logs when it's running.