Download/Run the Norton Removal Tool & reboot:
http://service1.symantec.com/SUPPORT...05033108162039

Related discussion: http://windowssecrets.com/comp/080207#story1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

njem wrote:
> A system I try to connect to locks up and has to be power cycled when
> the connection is first made.
> It's a new system, XP SP3. I can connect to other systems. I tried
> isolating this system on a different router with just my laptop to try
> connecting to it. I get the logon box, enter the password, and on the
> control end the display stops there. The system being controlled is
> frozen. No mouse movement or anything. The user put Norton Internet
> Security 2009 on it. I even tried uninstalling that, though it may
> have left registry settings altered, I don't know. Nothing in the
> system logs to give a clue, or in Norton logs when it's running.
>
> Thanks
>
> Originally posted in "working remotely"