You might think about re-installing your printer driver. Your error is
indicative of a corrupt driver. It might help to check with HP to see if there
is an updated driver.
It is always best to completely remove a driver before installing/reinstalling.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Mary Sauer
http://msauer.mvps.org/
"Teriel9" <terry@teriel-consultants.co.uk> wrote in message
news:ehyNj5%23%23JHA.1336@TK2MSFTNGP05.phx.gbl...
> Whenever I try to print a document from Word in Office 97, I get the
> following error message.
> Application error
> The instruction at 0x7c91339c regerenced memory at 0x00000000, the memory
> could not be read.
> Clickon OK to terminate the program
> Click on Cancel to debug the program.
> I have uninstalled and reinstalled the program twice.
> I do not have this problem with any other program and I can print the MS .doc
> documents with Open Office org
> Have Windows XP SP3, Intel 1.8 proc, 512mb HP6300 MF printer
> Can anyone help please
> Teriel9
>
>