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Old 07-02-2009, 03:40 PM
Mike
Newsgroup Contributor
 
Posts: n/a
RE: Lost log in cookies


Yes and I am still having the issue.
I have changed both my AV and firewall and it made no differance at all.

Its a real pain.

Mike

"James2008" wrote:

> I'm having the same issue. For the past week or so, none of my login info or
> preferences are holding in IE7. Nothing new has been installed or changed,
> except for the regular updates through Windows Update
>
> I don't think this is a security software issue and believe it to be a
> Windows Update/IE7 update caused specific issue involving access to cookies.
> I have not messed with any IE settings in about a year, since everything has
> been running perfect before this issue occurred.
>
> Specific Issue: When I go to a website, like Bing, Google, various forums,
> Windows Live, TVGuide.com, etc., where login info and website preferences can
> be set and stored, I'm having to re-input or re-set the info when I visit
> them. Prior to this issue, everything worked perfectly, like we're used to.
>
> Example 1: When I go to Bing, I have to reset my preferences such as "Open
> results in new window", turn off filtering, etc. The site then works
> properly. But after a certain amount of time, or a reboot/sleep mode, all
> settings are lost again.
>
> Example 2: Sites that are logged into, like Wiindows Live and various
> non-Microsoft forums, I have "Remember Me" set to remember Username. After a
> period of time or a reboot/sleep mode, I have to reinput my username and
> reset all preferences.
>
> Example 3: On TVGuide.com, I can set my region, cable system, and other
> preferences so that the proper listings show. But after a period of time or a
> reboot/sleep mode, all settings are lost and I have to reset them.
>
> Does anyone have any idea what's causing this and how to solve it?
> Microsoft's KB has nothing on this and even Bing/Google don't show anything.
>
> System:
> Vista Ultimate x64, SP1
> IE7
> All Windows Updates current
> Trend Micro Internet Security, latest updates
>
> "Mike" wrote:
>
> > HI, I was using IE 6 but was told to go to IE 7 to solve this problem but it
> > has not.
> > Towards the end of last week after a load of MS updates I suddenly found
> > that I had to enter my log in details for all my sites like Yahoo, ebay and
> > many forums.
> > Everytime I shut down IE I seemed to lose my log in cookies.
> >
> > Using IE7 I have checked to always allow session cookies, set the security
> > to medium.
> > Cleared out all the caches, re built the cookies.
> > Made sure CC cleaner does not remove them.
> >
> > But nothing works, cookies won't stand.
> > They seem to be stored but when you click on them you get the error that
> > they are not found!
> >
> > This is a real big pain.
> >
> > Here is a Hijack log in case anything there may help.
> > Please help this is driving me mad LOL
> >
> > Logfile of Trend Micro HijackThis v2.0.2
> > Scan saved at 23:45:43, on 13/06/2009
> > Platform: Windows XP SP3 (WinNT 5.01.2600)
> > MSIE: Internet Explorer v7.00 (7.00.6000.16850)
> > Boot mode: Normal
> >
> > Running processes:
> > E:\WINDOWS\System32\smss.exe
> > E:\WINDOWS\system32\winlogon.exe
> > E:\WINDOWS\system32\services.exe
> > E:\WINDOWS\system32\lsass.exe
> > E:\WINDOWS\system32\svchost.exe
> > E:\WINDOWS\System32\svchost.exe
> > E:\WINDOWS\system32\svchost.exe
> > E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
> > E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
> > E:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
> > E:\WINDOWS\system32\spoolsv.exe
> > E:\Program Files\Avira\AntiVir Desktop\sched.exe
> > E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
> > E:\Program Files\Avira\AntiVir Desktop\avguard.exe
> > E:\WINDOWS\System32\GEARSec.exe
> > E:\Program Files\iolo\common\lib\ioloServiceManager.exe
> > E:\Program Files\Google\Update\GoogleUpdate.exe
> > E:\Program Files\Java\jre6\bin\jqs.exe
> > E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
> > E:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
> > E:\Program Files\Norton Ghost\Agent\VProSvc.exe
> > E:\WINDOWS\system32\nvsvc32.exe
> > E:\WINDOWS\system32\PGPsdkServ.exe
> > E:\WINDOWS\system32\IoctlSvc.exe
> > E:\Program Files\CyberLink\Shared Files\RichVideo.exe
> > E:\WINDOWS\system32\tcpsvcs.exe
> > E:\WINDOWS\System32\snmp.exe
> > E:\WINDOWS\system32\svchost.exe
> > E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
> > E:\WINDOWS\system32\ZoneLabs\vsmon.exe
> > E:\WINDOWS\Explorer.EXE
> > E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
> > E:\WINDOWS\System32\svchost.exe
> > E:\WINDOWS\SOUNDMAN.EXE
> > E:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
> > E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2 a.exe
> > E:\WINDOWS\system32\RUNDLL32.EXE
> > E:\Program Files\Norton Ghost\Agent\GhostTray.exe
> > E:\Program Files\Microsoft IntelliType Pro\itype.exe
> > E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE
> > E:\Program Files\Common Files\Symantec Shared\ccApp.exe
> > E:\WINDOWS\system32\rundll32.exe
> > E:\Program Files\Avira\AntiVir Desktop\avgnt.exe
> > E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
> > E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
> > E:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
> > E:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
> > E:\Program Files\SpywareGuard\sgmain.exe
> > E:\Program Files\SpywareGuard\sgbhp.exe
> > E:\Program Files\PC Connectivity Solution\ServiceLayer.exe
> > E:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
> > E:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
> > E:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
> > E:\Program Files\Internet Explorer\iexplore.exe
> > E:\Program Files\Trend Micro\HijackThis\HijackThis.exe
> >
> > R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
> > R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
> > http://go.microsoft.com/fwlink/?LinkId=69157
> > R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
> > - (no file)
> > O2 - BHO: Adobe PDF Reader Link Helper -
> > {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat
> > 7.0\ActiveX\AcroIEHelper.dll
> > O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -
> > {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
> > O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper -
> > {4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program
> > Files\SpywareGuard\dlprotect.dll
> > O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F}
> > - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
> > O2 - BHO: Java(tm) Plug-In SSV Helper -
> > {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program
> > Files\Java\jre6\bin\ssv.dll
> > O2 - BHO: Encarta Web Companion Helper Object -
> > {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - E:\Program Files\Common
> > Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
> > O2 - BHO: Java(tm) Plug-In 2 SSV Helper -
> > {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program
> > Files\Java\jre6\bin\jp2ssv.dll
> > O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} -
> > E:\Program Files\Google\Google Gears\Internet Explorer\0.5.21.0\gears.dll
> > O2 - BHO: FlashFXP Helper for Internet Explorer -
> > {E5A1691B-D188-4419-AD02-90002030B8EE} - E:\PROGRA~1\FlashFXP\IEFlash.dll
> > O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} -
> > E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
> > O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4}
> > - E:\Program Files\Common Files\Microsoft Shared\Encarta Web
> > Companion\ENCWCBAR.DLL
> > O4 - HKLM\..\Run: [Zone Labs Client] E:\Program Files\Zone
> > Labs\ZoneAlarm\zlclient.exe
> > O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
> > O4 - HKLM\..\Run: [SmartDefrag] "E:\Program Files\IObit\IObit
> > SmartDefrag\IObit SmartDefrag.exe" /StartUp
> > O4 - HKLM\..\Run: [pdfFactory Pro Dispatcher v2]
> > "E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis 2a.exe" /source=HKLM
> > O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
> > O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
> > E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
> > O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
> > E:\WINDOWS\system32\NvCpl.dll,NvStartup
> > O4 - HKLM\..\Run: [Norton Ghost 10.0] E:\Program Files\Norton
> > Ghost\Agent\GhostTray.exe
> > O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
> > O4 - HKLM\..\Run: [itype] "E:\Program Files\Microsoft IntelliType
> > Pro\itype.exe"
> > O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series]
> > E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE /P30 "EPSON Stylus
> > Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
> > O4 - HKLM\..\Run: [ccApp] E:\Program Files\Common Files\Symantec
> > Shared\ccApp.exe
> > O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe
> > bthprops.cpl,,BluetoothAuthenticationAgent
> > O4 - HKLM\..\Run: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe"
> > /min
> > O4 - HKLM\..\Run: [ArcSoft Connection Service] E:\Program Files\Common
> > Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
> > O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search &
> > Destroy\TeaTimer.exe
> > O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User
> > 'LOCAL SERVICE')
> > O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User
> > 'NETWORK SERVICE')
> > O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User
> > 'SYSTEM')
> > O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] E:\WINDOWS\system32\CTFMON.EXE (User
> > 'Default user')
> > O4 - Startup: SpywareGuard.lnk = ?
> > O4 - Global Startup: Device Detector 3.lnk = ?
> > O8 - Extra context menu item: &ieSpell Options - res://E:\Program
> > Files\ieSpell\iespell.dll/SPELLOPTION.HTM
> > O8 - Extra context menu item: &Lookup Meaning - res://E:\Program
> > Files\ieSpell\iespell.dll/LOOKUPMEANING.HTM
> > O8 - Extra context menu item: Check &Spelling - res://E:\Program
> > Files\ieSpell\iespell.dll/SPELLCHECK.HTM
> > O8 - Extra context menu item: E&xport to Microsoft Excel -
> > res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
> > O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} -
> > E:\Program Files\Google\Google Gears\Internet Explorer\0.5.21.0\gears.dll
> > O9 - Extra 'Tools' menuitem: &Gears Settings -
> > {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - E:\Program Files\Google\Google
> > Gears\Internet Explorer\0.5.21.0\gears.dll
> > O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} -
> > E:\Program Files\ieSpell\iespell.dll
> > O9 - Extra 'Tools' menuitem: ieSpell -
> > {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - E:\Program Files\ieSpell\iespell.dll
> > O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -
> > E:\Program Files\ieSpell\iespell.dll
> > O9 - Extra 'Tools' menuitem: ieSpell Options -
> > {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - E:\Program Files\ieSpell\iespell.dll
> > O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} -
> > E:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
> > O9 - Extra 'Tools' menuitem: Launch WinHTTrack -
> > {36ECAF82-3300-8F84-092E-AFF36D6C7040} - E:\Program
> > Files\WinHTTrack\WinHTTrackIEBar.dll
> > O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
> > E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
> > O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -
> > E:\PROGRA~1\SPYBOT~1\SDHelper.dll
> > O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -
> > {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
> > O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
> > E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
> > O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
> > {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network
> > Diagnostic\xpnetdiag.exe
> > O10 - Unknown file in Winsock LSP: e:\windows\system32\mswsock32.dll
> > O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
> > O16 - DPF: Garmin Communicator Plug-In -
> > https://my.garmin.com/static/m/cab/2...nAxControl.CAB
> > O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5
> > Control) -
> > http://upload.facebook.com/controls/...oUploader5.cab
> > O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab)
> > -
> > http://www.nvidia.com/content/Driver...sysreqlab3.cab
> > O16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} -
> > http://www.umediaserver.net/bin/UMediaControl5.cab
> > O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -
> > O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
> > O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} -
> > O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
> > O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
> > O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} -
> > http://www.nvidia.com/content/Driver...aSmartScan.cab
> > O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} -
> > http://www.crucial.com/controls/cpcScanner.cab
> > O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in 1.5.0_04) -
> > O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
> > O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} -
> > O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
> > O17 -
> > HKLM\System\CCS\Services\Tcpip\..\{A8F5FCA6-48BB-4538-8EE1-4BF55A385B87}:
> > NameServer = 192.168.90.1
> > O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
> > E:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
> > O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - E:\Program
> > Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
> > O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira
> > GmbH - E:\Program Files\Avira\AntiVir Desktop\sched.exe
> > O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH -
> > E:\Program Files\Avira\AntiVir Desktop\avguard.exe
> > O23 - Service: Basics Service - Unknown owner - E:\Program
> > Files\Seagate\Basics\Service\SyncServicesBasics.ex e (file missing)
> > O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
> > E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
> > O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
> > Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
> > O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
> > E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
> > O23 - Service: GEARSecurity - GEAR Software - E:\WINDOWS\System32\GEARSec.exe
> > O23 - Service: Google Update Service (gupdate1c92e10b050f0be)
> > (gupdate1c92e10b050f0be) - Google Inc. - E:\Program
> > Files\Google\Update\GoogleUpdate.exe
> > O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
> > Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel
> > 32\IDriverT.exe
> > O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner
> > - E:\Program Files\iolo\common\lib\ioloServiceManager.exe
> > O23 - Service: iolo System Service (ioloSystemService) - Unknown owner -
> > E:\Program Files\iolo\common\lib\ioloServiceManager.exe
> > O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun
> > Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
> > O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - E:\Program
> > Files\Lavasoft\Ad-Aware\AAWService.exe
> > O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - E:\Program
> > Files\Nero\Nero8\Nero BackItUp\NBService.exe
> > O23 - Service: Norton Ghost - Symantec Corporation - E:\Program Files\Norton
> > Ghost\Agent\VProSvc.exe
> > O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
> > E:\WINDOWS\system32\nvsvc32.exe
> > O23 - Service: PGPsdkService (PGPsdkServ) - PGP Corporation -
> > E:\WINDOWS\system32\PGPsdkServ.exe

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Old 07-02-2009, 03:40 PM