Hi, Got those model numbers for you: MICROSOFT WIRELESS LASER MOUSE 5000
MICROSOFT DIGITAL
MEDIA PRO KEYBOARD
MODEL NO: 1031
WIRELESS MOUSE
RECEIVER V 1.0 MODEL NO:1053

Many thanks,

Tim Vieweg


"Tim" <timvieweg********.co.uk> wrote in message
news:19F049D0-DA5B-4421-B3BF-4C2566E5CB76@microsoft.com...[color=blue]
> Yes, sorry about the description I gave. I can log into windows but the
> mouse pointer won't move at all and similarly when I use the keyboard it
> doesn't type and doesn't provide access to anything in windows.i.e when I
> usethe keyboard to type or use the keyboard shortcuts nothing happens the-
> keyboard is non responsive.
>
> To answer your question more directly-the mouse doesn't scroll.
>
> I'll get make and model later today.
>
> Many thanks Tim Vieweg.
>
>
>
> "R. C. White" <rc@grandecom.net> wrote in message
> news:eJTg6If%23JHA.3768@TK2MHi, yes sorry about the
> descSFTNGP04.phx.gbl...[color=green]
>> Hi, Tim.
>>
>> Thanks for the additional details. But we still don't know what you mean
>> by "not working".
>>
>> For example, MY Microsoft Wireless Laser 6000 Desktop Set, with the 6000
>> v.2.0 mouse and 6000 v.3.0 keyboard are working, but the keyboard is not
>> working right because it often goes to sleep right in the middle of a
>> word that I'm typing.
>>
>> Does your mouse refuse to scroll? Does your keyboard insist on ALL CAPS?
>> What do they do wrong?
>>
>> With or without an MCP tag, you should be able to tell us HOW yours is
>> "not working". So far, we haven't a clue.
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> [email]rc@grandecom.net[/email]
>> Microsoft Windows MVP
>> Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
>>
>> "Tim" <timvieweg********.co.uk> wrote in message
>> news:A810A271-52D6-47DE-A84D-5EDCEC300B1B@microsoft.com...[color=darkred]
>>> I knew I shouldn't have put the MCP tag! I can get into Windows just
>>> fine
>>> with no error messages.
>>> The keyboard is Microsoft and so is the mouse i'll let u know the model
>>> later not by the machine right now.
>>> I installed the drivers a few years ago so I can't remember how I
>>> installed
>>> them!
>>> Thats all I know right now.
>>>
>>> Thanks for the help.
>>>
>>> Tim Vieweg (MCP)![/color]
>>[color=darkred]
>>>
>>> "R. C. White" <rc@grandecom.net> wrote in message
>>> news:uFaZBdZ%23JHA.5092@TK2MSFTNGP03.phx.gbl...
>>>> Hi, Tim.
>>>>
>>>> An MCP should know that we can't even begin to help you without more
>>>> information than that. :>(
>>>>
>>>> First, please define "aren't working". Can you start the BIOS utility?
>>>> Does Vista boot at all? At what point does it stop (if it does)? Are
>>>> there any error messages? What do they say?
>>>>
>>>> What make and model keyboard and mouse? Did you install the beginning
>>>> drives from the CD or floppy that came with them?
>>>>
>>>> Lots more questions, but those will do for now.
>>>>
>>>> RC
>>>>
>>>> "Tim" <timvieweg********.co.uk> wrote in message
>>>> news:OLXM1GX#JHA.1608@TK2MSFTNGP02.phx.gbl...
>>>>> Hi,
>>>>>
>>>>> I've got a custom built pc- athlonxp 3000+ ,2 gb mem, Windows Vista
>>>>> home basic .
>>>>> The problem is the wired keyboard and wireless mouse aren't working. I
>>>>> swapped out the wireless mouse for a wired one and the problem stayed
>>>>> the same. Any ideas?
>>>>>
>>>>> regards,
>>>>>
>>>>> Tim Vieweg MCP.[/color]
>>[/color]
>[/color]