Mark Adams wrote:[color=blue]
>
> "EmeraldViper" wrote:
>[color=green]
>> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
>> version $129 almost 2 weeks ago, I have been arguing with the so called
>> help department since:
>> 1) June 18, 2009 on the web site they offered regular shipping(7-14
>> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
>> offer this anymore since almost six months(Website was out dated for 6
>> months?)
>> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
>> for me and refunded my extra $6 for expediant shipping.
>> 3) June 24, 2009 - Two days later, my order has not been updated, they
>> have no clue as to why, can take 72 hrs to process it FINE!
>> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
>> order, no update, gentlemen tells me he will look into it, aparently,
>> way over due (No Sh*t Sherlock)
>> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
>> days) since re order....Gues what! no update, Warhouse has not called
>> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
>> tells me "They have NO way to call Warehouse, Only can communicate via
>> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
>> thier warehouse? BULLSH*T!!!
>> So here I sit, Microsoft has had my money for 13 days(original
>> purchase) and another $10 for order of 64 bit Version for 10 days, and
>> I have NO 64 bit, no product except the 32 bit I DID not WANT!
>> What the H Am I suppose to do, If I want a refund for the 32 bit, I
>> have to pay for the postage to send it back, and then wait anther 5-10
>> days after they recieve it to get what? a check from them, which will
>> probably take another 3 days to clear?
>> Is it me or is something wrong here?
>> They did not let me wait 14 days to pay them for product?
>>
>> Signed,
>> VERY UPSET CUSTOMER!!!
>>
>>
>> --
>> EmeraldViper
>>[/color]
>
> Not terribly surprising. A year ago when SP1 came out I bought the uptail
> regrade Home Premium version, then ordered the 64 bit disk for $10. It
> arrived some 10-14 days later. I installed on a home built media center, then
> a couple of days later a second disk arrived that I didn't order. Now I have
> two 64 bit disks but only paid for one. I guess they discovered the mistake
> and didn't send yours in order to make up for the extra one they sent me![/color]


No, it's because they were so relieved I didn't take up my MSDN
subscription this year they sent it to you instead. Would you let me
loose with VS2008 knowing all the damage I could accidentally do with it :)