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Old 06-30-2009, 04:10 AM
xfile
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Re: Ordered 64 bit version still have not mailed it!

Maybe he forgot to wear his eyeglasses like I sometimes would :)


"Charlie Tame" <charlie@tames.net> wrote in message
news:eZT8YHX#JHA.5704@TK2MSFTNGP03.phx.gbl...[color=blue]
> The question I have to ask is why buy the 32 bit version when 64 bit was
> required?
>
> xfile wrote:[color=green][color=darkred]
>>> They did not let me wait 14 days to pay them for product?[/color]
>>
>> Not trying to defend for the company, but presumably, you purchased it
>> from its online store using a credit card, and in most cases, you are not
>> charged at the time of purchase until the next routine billing cycle of
>> your credit card company.
>>
>> At the time of purchase, they just transmitted your payment information
>> (via secured mechanism) to the authorization center to verify if you have
>> enough credit to pay for the purchase.
>>
>> But the actually charge normally will be done on the next billing cycle,
>> but of course, I am not sure if ALL banks are the same. And you don't
>> need to pay until you received your statement, so the chance is that you
>> actually may have more than 14 days to pay for it.
>>
>> Hope this would make you feel better :)
>>
>> "EmeraldViper" <guest@unknown-email.com> wrote in message
>> news:8b99c3419fcac23488fb7ddde5ce303f@nntp-gateway.com...[color=darkred]
>>>
>>> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
>>> version $129 almost 2 weeks ago, I have been arguing with the so called
>>> help department since:
>>> 1) June 18, 2009 on the web site they offered regular shipping(7-14
>>> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
>>> offer this anymore since almost six months(Website was out dated for 6
>>> months?)
>>> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
>>> for me and refunded my extra $6 for expediant shipping.
>>> 3) June 24, 2009 - Two days later, my order has not been updated, they
>>> have no clue as to why, can take 72 hrs to process it FINE!
>>> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
>>> order, no update, gentlemen tells me he will look into it, aparently,
>>> way over due (No Sh*t Sherlock)
>>> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
>>> days) since re order....Gues what! no update, Warhouse has not called
>>> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
>>> tells me "They have NO way to call Warehouse, Only can communicate via
>>> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
>>> thier warehouse? BULLSH*T!!!
>>> So here I sit, Microsoft has had my money for 13 days(original
>>> purchase) and another $10 for order of 64 bit Version for 10 days, and
>>> I have NO 64 bit, no product except the 32 bit I DID not WANT!
>>> What the H Am I suppose to do, If I want a refund for the 32 bit, I
>>> have to pay for the postage to send it back, and then wait anther 5-10
>>> days after they recieve it to get what? a check from them, which will
>>> probably take another 3 days to clear?
>>> Is it me or is something wrong here?
>>> They did not let me wait 14 days to pay them for product?
>>>
>>> Signed,
>>> VERY UPSET CUSTOMER!!!
>>>
>>>
>>> --
>>> EmeraldViper[/color]
>>[/color][/color]
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Old 06-30-2009, 04:10 AM