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Old 06-30-2009, 04:10 AM
Charlie Tame
Newsgroup Contributor
 
Posts: n/a
Re: Ordered 64 bit version still have not mailed it!

The question I have to ask is why buy the 32 bit version when 64 bit was
required?

xfile wrote:[color=blue][color=green]
>> They did not let me wait 14 days to pay them for product?[/color]
>
> Not trying to defend for the company, but presumably, you purchased it
> from its online store using a credit card, and in most cases, you are
> not charged at the time of purchase until the next routine billing cycle
> of your credit card company.
>
> At the time of purchase, they just transmitted your payment information
> (via secured mechanism) to the authorization center to verify if you
> have enough credit to pay for the purchase.
>
> But the actually charge normally will be done on the next billing cycle,
> but of course, I am not sure if ALL banks are the same. And you don't
> need to pay until you received your statement, so the chance is that you
> actually may have more than 14 days to pay for it.
>
> Hope this would make you feel better :)
>
> "EmeraldViper" <guest@unknown-email.com> wrote in message
> news:8b99c3419fcac23488fb7ddde5ce303f@nntp-gateway.com...[color=green]
>>
>> I orderd the 64 bit version of Vista Home premium. I Bought the 32 bit
>> version $129 almost 2 weeks ago, I have been arguing with the so called
>> help department since:
>> 1) June 18, 2009 on the web site they offered regular shipping(7-14
>> Bdays) and expediant Shipping(5-10 bdays), come to find out they do not
>> offer this anymore since almost six months(Website was out dated for 6
>> months?)
>> 2) June 22, 2009 - So I call and very helpfull gentlemen reorderd it
>> for me and refunded my extra $6 for expediant shipping.
>> 3) June 24, 2009 - Two days later, my order has not been updated, they
>> have no clue as to why, can take 72 hrs to process it FINE!
>> 4) June 26, 2009 NOW it is 96 hrs since reorder, 132 hrs sine original
>> order, no update, gentlemen tells me he will look into it, aparently,
>> way over due (No Sh*t Sherlock)
>> 5) June 29, 2009, 264hrs (11 days) since Original Order, 228 hrs (9
>> days) since re order....Gues what! no update, Warhouse has not called
>> help/Ordering department in 2 freaking days! OPPS WAIT, Man on phone
>> tells me "They have NO way to call Warehouse, Only can communicate via
>> EMAIL"!!!! do you believe this Sh*T!, Microsoft does not have PHONE at
>> thier warehouse? BULLSH*T!!!
>> So here I sit, Microsoft has had my money for 13 days(original
>> purchase) and another $10 for order of 64 bit Version for 10 days, and
>> I have NO 64 bit, no product except the 32 bit I DID not WANT!
>> What the H Am I suppose to do, If I want a refund for the 32 bit, I
>> have to pay for the postage to send it back, and then wait anther 5-10
>> days after they recieve it to get what? a check from them, which will
>> probably take another 3 days to clear?
>> Is it me or is something wrong here?
>> They did not let me wait 14 days to pay them for product?
>>
>> Signed,
>> VERY UPSET CUSTOMER!!!
>>
>>
>> --
>> EmeraldViper[/color]
>[/color]
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Old 06-30-2009, 04:10 AM