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Old 06-29-2009, 10:20 AM
PA Bear [MS MVP]
Newsgroup Contributor
 
Posts: n/a
Re: IE8 Setup Pop-up


inline...

sjb wrote:
> It's offered there,too.


It's not the same thing.

> Anyway, out of curiousity, why the need to run the Norton Removal Tool
> when
> the pop-up problem is with IE8?


Norton applications are notorious for not uninstalling cleanly & the
leftovers may be causing innumerable problems. See this related discussion:
http://windowssecrets.com/comp/080207#story1

> Thanks for your patiance and help.


YW.

> "PA Bear [MS MVP]" wrote:
>> No. Why do you ask?
>>
>> sjb wrote:
>>> 1. Stop the Automatic Update service:
>>>
>>> Is it possible to do the same in Control Panel instead of > Run >
>>> services.msc?
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> STOPPING THE POP-UP =>
>>>>
>>>> 1. Stop the Automatic Updates service:
>>>>
>>>> Start > Run > (type in) services.msc > [OK]
>>>> Double-click Automatic Updates > Click on Stop
>>>> (Stopping the service will take a moment)
>>>>
>>>> 2. Delete the contents of the Download folder:
>>>>
>>>> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
>>>> Open the Download folder and delete its contents
>>>> Close the window.
>>>>
>>>> 3. Go to Windows Update website | Select CUSTOM and allow the scan to
>>>> complete | Uncheck/deselect IE8 and hide it ("Don't show me this update
>>>> again").
>>>>
>>>> 4. Start the Automatic Updates service:
>>>>
>>>> Start > Run > (type in) services.msc > [OK]
>>>> Double-click Automatic Updates > Click on Start
>>>> (Starting the service will take a moment)
>>>>
>>>> REMOVING THE NORTON "LEFTOVERS" =>
>>>>
>>>> 5a. Download the Norton Removal Tool, saving it to your desktop:
>>>> http://service1.symantec.com/SUPPORT...05033108162039
>>>>
>>>> 5b. Close all open applications (i.e., anything with an icon on the
>>>> taskbar).
>>>>
>>>> 5c. Double-click on the file you saved in #5a to run utility. Don't
>>>> TOUCH
>>>> your keyboard until the run has completed, then reboot.
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> sjb wrote:
>>>>> The pop-up is Setup that calls for installation despite of IE8 has
>>>>> been
>>>>> installed already. It pops up every once in awhile; "Reminde me later"
>>>>> is
>>>>> my
>>>>> answer to make it disappear.
>>>>>
>>>>> While IE8 was installed AWG and ZA were disabled; Windows Firewall not
>>>>> enabled, at least not manually.
>>>>>
>>>>> Norton Removal tool never been applied/run; don't even have it; never
>>>>> downloaded it.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Repost: What does this annoying pop-up say?
>>>>>>
>>>>>> Did you disable AVG and ZA and then enable the Windows Firewall
>>>>>> before
>>>>>> you
>>>>>> installed IE8?
>>>>>>
>>>>>> Did you ever download/run the Norton Removal Tool?
>>>>>>
>>>>>> sjb wrote:
>>>>>>> IE8 installed; 8.0.6001.18720IC
>>>>>>> OS: XP pro 5.1.2600 Service Pack 3 Build 2600; X86-based PC
>>>>>>>
>>>>>>> No security program and anti-virus were running while IE8 installed.
>>>>>>>
>>>>>>> Anti-virus: AVG free
>>>>>>> Firewall: ZoneAlarm free
>>>>>>>
>>>>>>> Security: ZoneAlarm spyware blocker - disabled
>>>>>>> McAfee SiteAdvisor
>>>>>>>
>>>>>>> Restore Point predating IE8 instal available, never used.
>>>>>>>
>>>>>>> Used to have: Norton pc Anywhere; Internet Security; Ghost;
>>>>>>> Systemworks.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>> I was only taking an educated guess. What does this annoying
>>>>>>>> pop-up
>>>>>>>> say?
>>>>>>>>
>>>>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista x64
>>>>>>>> SP2).
>>>>>>>>
>>>>>>>> What version of IE is shown in IE Help | About (e.g.,
>>>>>>>> v8.00.1234.5678)?
>>>>>>>>
>>>>>>>> Assuming IE8 is installed...
>>>>>>>>
>>>>>>>> What anti-virus application or security suite is installed and is
>>>>>>>> your
>>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>>> Defender)? What third-party firewall (if any)? Were any of these
>>>>>>>> applications running in the background when you installed IE8?
>>>>>>>>
>>>>>>>> Has a Norton or McAfee application ever been installed on this
>>>>>>>> machine
>>>>>>>> (e.g., a free-trial version that came preinstalled when you bought
>>>>>>>> it)?
>>>>>>>>
>>>>>>>> Just asking for now!! Do NOT use such a Restore Point yet!! => Do
>>>>>>>> you
>>>>>>>> have
>>>>>>>> an available Restore Point which predates the install of IE8? Have
>>>>>>>> you
>>>>>>>> had
>>>>>>>> occasion to use such a Restore Point?
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>
>>>>>>>>
>>>>>>>> sjb wrote:
>>>>>>>>> Still getting that pop-up.
>>>>>>>>> Any other idea?
>>>>>>>>>
>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>> CrystalBall© sez...
>>>>>>>>>>
>>>>>>>>>> See http://www.enhanceie.com/ie/troubles...sp#updatecheck
>>>>>>>>>>
>>>>>>>>>> sjb wrote:
>>>>>>>>>>> Hello,
>>>>>>>>>>> Anyone can tell how to get rid of this annoying pop-up.
>>>>>>>>>>> When my IE8 is installed and the default browser, still getting
>>>>>>>>>>> this
>>>>>>>>>>> Setup
>>>>>>>>>>> pop-up that calls for ie8 installation.


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Old 06-29-2009, 10:20 AM