"ocdsupport" <ocdsupport@discussions.microsoft.com> wrote in message
news:27693811-5D17-40C7-8B7C-394AE2D468EA@microsoft.com...
> I have a user who has a "problem" with his PDA. We have contacted
the phone
> provider who is basically saying its not their problem and user is
at his
> wits end.
>
> I have also posted to MS Exchange Server Newsgroups and they
suggested
> posting here so hopefully someone can help.
>
> The user has an XDA Mini S using Windows Mobile 5.
> He also has an HP Ipaq using Windows 2003 Mobile and has no issues
at all
> with the HP Ipaq and connects to the same exchange server.
>
> On the XDA Mini S Push mail works fine. OMA also works fine.
> When the user uses a PC and connects to the exchange server, OWA
also works
> fine.
> However he wants to use OWA access from his PDA and this is where he
is
> experiencing difficulties.
>
> We have explained to him that OWA is not suited to the small screen
of the
> XDA mini but our client is querying why it sometimes works and when
he tries
> to use it (his choice) it starts to download and then prompts him
for
> password again, downloads a bit more and then prompts for password
again
> until eventually he can see email.
>
> Can anyone help here.
> Thanks
>
> JK

It is correct that OWA is not suited to PDA use, but it should still
be possible. I would suggest checking the properties of your ExchWeb
Virtual Directory in IIS Manager. Look at the Directory Security
page, and make sure that Anonymous Access is enabled. It sounds like
the user is being asked to authenticate each time a supporting file
(like an image or an included script) is requested.

Lee.

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Outlook Web Access For PDA , OWA For WAP
www.owapda.com
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