irishman wrote:
[color=blue]
> I posted the message below 2 weeks ago but got no nnswer - I have
> tried everything that was suggested on other threads here but nothing
> works … I will give €20 to anybody that can solve it - I will pay it
> into a paypal account or credit card or cash .. I just want it fixed.
> Thanks.[/color]
[color=blue]
> I am trying to install AVG - and I get this message:
>
> AVG setup self-extractor based on 7-zip has stopped working.
>
> I cannot seem to be able to run any .exe files ... tried to install
> Spybot same thing ...
>
> downloaded 7-zip - same thing 'has stopped working'.
>
> I am not particularly technical so would appreciate any help. Thanks.[/color]
[color=blue]
> Here are the details:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: avg_free_stf_en_85_339a1525.exe[/color]
(snippage)

I don't want your 20 pounds because my helping on these newsgroups is
completely voluntary. I do computer repair/tech support for a living but
can charge you only if you are a client physically here where I am, nothing
long distance.

That said, unfortunately you haven't given us any details about what "tried
everything" entailed and I can't possibly guess what you have and haven't
done. The symptoms you describe are common in extremely infected computers.
I'll give you my usual answer about scanning for malware, but if that
doesn't help - or you've already done everything mentioned - either take
the machine to a competent local computer tech (not a
BigComputerStore/GeekSquad type of place) OR back up your data and do a
clean install of Windows. It's your choice of course.

Go through these general malware removal steps systematically -
[url]http://www.elephantboycomputers.com/page2.html#Removing_Malware[/url]

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

[url]http://www.elephantboycomputers.com/page2.html#Multi-AV[/url] - instructions
[url]http://tinyurl.com/yoeru3[/url] - download link and more instructions

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
[url]http://www.elephantboycomputers.com/#FAQ[/url]