Dave

Please post a complete Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.

After posting the Stop Error report disconnect all hardware except
keyboard, mouse and monitor? Try a boot to safe mode.

Are the keyboard mouse and monitor wired or wireless?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



DaveP72 wrote:
> Correction: I am using Windows XP Pro (not the home edition)
>
> "DaveP72" wrote:
>
>> My computer has unexpectedly crashed after installing a software CD
>> that accompanied a piece of CCTV hardware. The software installed
>> fine and I have been using the program fine until I needed to
>> restart after my copy of Microsoft Outlook crashed. Now the computer
>> is stuck in a start up loop!
>>
>> As as soon as I get to the Windows XP Home screen the computer
>> restarts automatically and returns to the plain black screen.
>>
>> I have tried each one of the options Safe Mode, Safe Mode with
>> Networking, Start Windows Normally, Last Known Good...all of which
>> makes no difference.
>>
>> I have the original Windows XP Pro installation CD-ROM disc.
>>
>> Is it possible to start up from my installation disc?
>>
>> Thank you.
>> Dave