Is Automatic Updates enabled?
Can you reach and install updates via
http://windowsupdate.microsoft.com ?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
blueff wrote:
> Thank you. I installed Window Installer twice (3.1 and 4.2) and it didn't
> solve the problem. I still can not install the Windows Installer Cleanup
> Utility. I have Service Pack 2 on Windows XP Home Edition. What else can I
> do?
>
> "R. McCarty" wrote:
>
>> Windows Installer is a service that runs when called on. If it doesn't
>> start then the service may not be configured correctly.
>>
>> What Service Pack level is your XP at ? Also if you visit the website
>> http://www.update.microsoft.com
>> are you using the latest version ? If not you'll see an offer to use the
>> latest version. You should follow the screen prompts to use it. One
>> of it's requirements is an update to Windows Installer 3.1 which may
>> help with your other issues.
>>
>> "blueff" <blueff@discussions.microsoft.com> wrote in message
>> news:A62A5784-9119-4A47-894D-3F0662A1C8FF@microsoft.com...
>>> When I try to download Skype, update ITunes and instaill the Windows
>>> Installer Cleanup Utility I get an error message saying the Windows
>>> Installer
>>> is not accessible. I have tried the support suggestions from Microsoft
>>> and
>>> have had no success. What can I do to download programs on Windows?