Thank you. I installed Window Installer twice (3.1 and 4.2) and it didn't
solve the problem. I still can not install the Windows Installer Cleanup
Utility. I have Service Pack 2 on Windows XP Home Edition. What else can I
do?

"R. McCarty" wrote:

> Windows Installer is a service that runs when called on. If it doesn't
> start then the service may not be configured correctly.
>
> What Service Pack level is your XP at ? Also if you visit the website
> http://www.update.microsoft.com
> are you using the latest version ? If not you'll see an offer to use the
> latest version. You should follow the screen prompts to use it. One
> of it's requirements is an update to Windows Installer 3.1 which may
> help with your other issues.
>
> "blueff" <blueff@discussions.microsoft.com> wrote in message
> news:A62A5784-9119-4A47-894D-3F0662A1C8FF@microsoft.com...
> > When I try to download Skype, update ITunes and instaill the Windows
> > Installer Cleanup Utility I get an error message saying the Windows
> > Installer
> > is not accessible. I have tried the support suggestions from Microsoft and
> > have had no success. What can I do to download programs on Windows?
>
>
>